Chapter 32 Communication Flashcards

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1
Q

Intrapersonal communication

A

Communication within an individual

“ self talk”

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2
Q

Interpersonal communication

A

Communication between two people

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3
Q

Public communication

A

Communication to, within, or between large groups of people

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4
Q

Small group communication

A

Communication within a group of people, often working towards a mutual goal

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5
Q

Referent

A

Then incentive or motivation for communication between two people

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6
Q

Sender

A

The person who initiates and transmits the message

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7
Q

Receiver

A

The person to whom the sender aims the message and who interprets the senders message

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8
Q

Channel

A

The method of transmitting and receiving a message (sight, hearing, touch, facial/body language)

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9
Q

Credibility

A

Trustworthiness and reliability of the individual

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10
Q

SOAP

A

Subject
Object
Action
Plana

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