Chapter 32 Communication Flashcards
Intrapersonal communication
Communication within an individual
“ self talk”
Interpersonal communication
Communication between two people
Public communication
Communication to, within, or between large groups of people
Small group communication
Communication within a group of people, often working towards a mutual goal
Referent
Then incentive or motivation for communication between two people
Sender
The person who initiates and transmits the message
Receiver
The person to whom the sender aims the message and who interprets the senders message
Channel
The method of transmitting and receiving a message (sight, hearing, touch, facial/body language)
Credibility
Trustworthiness and reliability of the individual
SOAP
Subject
Object
Action
Plana