Chapter 3 Staff Management 2 Flashcards
Where is professional conduct underpinned?
Police values
Code of Conduct
What is the function of the IPCA?
To receive complaints
To investigate of its own notion
To take action in respect to complaints, incidents and other matters
What is the role of Commissioner in S 13?
When an employee acting in the execution of his duty causes death or serious bodily harm. The C shall as soon as practicable in written notice setting out how the death was caused.
Must notify IPCA within 5 days
What are the key principles underpinning the police complaints process?
To ensure complaints are investigated in a fair, timely, and effective manner
Reasonable steps are taken to investigate complaints and notifiable incidents
Notifiable incidents are investigated within the guidelines of good practice without bias or conflict of interest
Employee to be advised of any allegation against them and the right to respond
What are the IPCA categories for complaints?
1 Serious complaints
2 Serious/significant matters where authority will oversee Police investigation
4 Matters appropriate for facilitated resolution
5 These are minor matters that require no further action
What are some examples of incidents will cause loss of trust?
Non injury pursuit, causes significant damage or public interest is likely to place police reputation at risk
Cell block or other custody self harm
Use of force that does not result in serious injury
What are the principles when receiving a complaint?
C3
Every complainant must be:
- treated with courtesy, respect and compassion
- have their complaint received and actioned promptly
- be advised of the procedures for auctioning their complaint
What is the definition of a serious complaint?
Significant public interest puts it or likely to place the police reputation at risk:
Examples
- complaints likely to generate media attention
- complaints that involve executive members
- complaints of a sexual nature
What do we encourage police employees to do when they see inappropriate behaviour?
CRIA
Challenge
Report
Investigate
Appropriately dealt with
What are the principles of integrity reporting?
The behaviour we ignore is the behaviour we accept
All employees are encouraged to report inappropriate behaviour
Supervisors are responsible for ensuring staff have the appropriate support
All allegations of inappropriate behaviour will be taken seriously
What is the policy for managing conflict of interest?
To minimise these risks, all actual, potential, or perceived conflicts COI must be declared and appropriately managed.
