Brainscape's Knowledge GenomeTM

Browse over 1 million classes created by top students, professors, publishers, and experts.


See full index

IS 4410 > Chapter 3 In Class Notes (Complete) > Flashcards

Chapter 3 In Class Notes (Complete) Flashcards

1
Q

Q1: How Does Organizational Strategy
Determine Information Systems
Structure?

A

• Information systems exist to help organizations
achieve their competitive strategies
• Competitive strategy determines the structure,
features, and functions of every information system.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

How is the 5 step process in how an organizational strategy determines information systems structure.

A
  1. Industry Structure
  2. Competitive strategy
  3. Value Chains
  4. Business Processes
  5. Information Systems
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Q2: What Five Forces Determine Industry

Structure?

A 
• Porter’s five forces model facilitates competitive
assessment
– Bargaining power of customers
– Threat of substitutions
– Bargaining power of suppliers
– Threat of new entrants
– Rivalry among existing firms
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Give example of strong force for each Force

A 
toyota's purchase of auto paint
frequent traveler's choice of auto rental
students purchasing gasoline
corner latte stand
used car dealers
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

Give examples of week force

A
  • your power over the procedures and policies of your university
  • patients using the only drug effective for their type of cancer
  • Grain farmers in a surplus year
  • professional football team
  • internal revenue service
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Q3: How Does Analysis of Industry
Structure Determine Competitive
Strategy?

A

• An organization responds to the structure of its industry by
choosing a competitive strategy
• According to Porter, effective companies are those whose
goals, objectives, culture and activities are consistent with
an organization’s strategy
• When organizations make strategic decisions that are
inconsistent with their goals, objectives, culture and
activities, the consequences can be disastrous

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

• Porter’s Four Competitive Strategies

A

Determine which of the 4 competitive strategies a decision is depending on if it’s focused on cost or differentiation and industry-wide or focused

  1. Lowest cost across the industry
  2. Lowest cost within an industry segment
  3. Better product/service across the industry
  4. Better product/service within an industry segment.
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

Q4: How Does Competitive Strategy

Determine Value Chain Structure?

A

. All next questions are under this question

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

Value =

A

The amount of money that a customer is willing to pay for a resource, product or service

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Margin =

A

The difference between the value that an

activity generates and the cost of the activity.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

Value Chain =

A

A network of value-creating activities.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

What are the 5 primary activities of the value chain.

A
  1. Inbound Logistics
  2. Operations/Manufacturing
  3. Outbound Logistics
  4. Sales and Marketing
  5. Customer Service
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

Next 5 questions. Tell me what Primary activity is explained?

A

.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

Collecting , storing, and physically distributing the products to buyers.

A

Outbound Logistics

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

Assisting customers’ use of the products and thus maintaining and enhancing the products’ value.

A

Customer Service

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

Receiving, storing, and disseminating inputs to the products

A

Inbound logistics

17
Q

Inducing buyers to purchase the products and providing a means for them to do so

A

Sales and marketing

18
Q

Transforming inputs into the final products

A

Operations/Manufacturing

19
Q

• 4 Support activities that contribute indirectly to the

production, sale, and service of a product.

A

Procurement
technology
human resources
firm infrastructure

20
Q

Next 4 questions. What support activity is explained?

A

.

21
Q

research and development, developing new techniques, methods, and procedures.

A

Technology

22
Q

general management, finance, accounting, legal, and government affairs

A

Firm infrastructure

23
Q

recruiting, compensation, evaluation, and training

A

Human resources

24
Q

finding vendors, setting up contractual arrangements, negotiating prices

A

Procurement

25
Q

Linkages =

A

interactions across value activities

26
Q

Q5: How Do Business Processes

Generate Value?`

A

• Business processes generate value by transforming
inputs into outputs
– The cost of a business process is the cost of the inputs
plus the cost of the activities
– Margin is the value of the outputs minus the cost
• A business process is a network of activities
• Each activity is a business function that receives
inputs and produces outputs

27
Q

Q6: How Does Competitive Strategy
Determine Business Processes and the
Structure of Information Systems?

A

• Organizations analyze their industry, then choose a
competitive strategy
• Create business processes to span value-generating
activities to support given strategy
• Processes determine scope and requirements of the
information systems
See slide 29-31 for more details.

28
Q

Q7: How Do Information Systems Provide

Competitive Advantages?

A

• Information systems create competitive advantages as
either part of a product or by providing support to a product.
– For example, a car rental agency might utilize an information
system that produces information about the car’s location and
provides driving instructions to destinations (part of product)
– Alternatively, an information system might be used to schedule
car maintenance (supports the product)

29
Q

Principles of Competitive Advantage (Product vs.

Process) There are 3 product implementations and 5 process implementations. What are they?

A 
Product
1. create a new product or service
2. enhance a product or service
3. differentiate products or services
Process
4. Lock in customers and buyers
5. Lock in suppliers
6. Raise barriers to market entry
7. Establish alliances
8. Reduce costs
30
Q

Two Roles for Information Systems

Regarding Products

A

Ex:

a. IS as part of a car rental product
b. IS that supports a car rental product

31
Q

Competitive Advantage via Business

Processes 4 of them

A

• Lock in customers
– Create high switching costs
• Lock in suppliers
– Make it easy to connect to and work with your
organization
• Create entry barriers
• Make it difficult and expensive for new competition
• Create better business processes to establish
alliances

32
Q

define business process

A

a network of activities that generate value by transforming inputs into outputs.

33
Q

The cost of business process is

A

the cost of inputs plus the cost of the activities.

34
Q

Each activity in a business process isa business function that

A

receives inputs and produces outputs

35
Q

A repository is

A

a collection of something; a database is a repository of data and a raw material repository is an inventory of raw materials.

IS 4410 (14 decks)

Brainscape helps you reach your goals faster, through stronger study habits.
© 2024 Bold Learning Solutions. Terms and Conditions