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Common Sense Policing > Chapter 3 - Ethics > Flashcards

Chapter 3 - Ethics Flashcards

1
Q

Rules for proper conduct or set of morale principles

A

Ethics

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2
Q

In their most formal definition, ethics are defined as

A

science of human character in its ideal state of being

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3
Q

in order for ethics to be effective they must be drawn upon and supported by who

A

those most likely to use them

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4
Q

what year and who created police code of ethics

A

1957 IACP

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5
Q

ethics allow for _____ but also demand that the ethical supervisor work to better himself and his job performance

A

Human Frailties

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6
Q

Responsibility to management
- the organization and its managers are owed ____ by supervisors

A

Honest Loyalty

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7
Q

Supervisors must place enough faith in their superiors to grant that

A

absent overwhelming evidence they are doing things right

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8
Q

Although they are loyal to their superiors the intelligent supervisor will still

A

ask for clarification of orders or policies they dont understand

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9
Q

If you disagree with an order, loyalty commands that you

A

Question the directive at the right TIME and in the right WAY

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10
Q

In an emergency situation with an order you disagree with what should you do

A

Obey now and ask questions or discuss later, unless it is immoral or illegal behavior

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11
Q

The correct way to disagree with an order or directive is to do the following (3)

A

Private
Calm and logical argument
backed by evidence and examples

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12
Q

What not to do when disagreeing with an order

A

Do it in front of a group or your officers

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13
Q

Ridiculing a superior in front of your officers may make you think you are gaining their support when you’re really only showing

A

you allow deliberate non compliance

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14
Q

When supervisors deliberately non comply with superior orders they are effecting their officers behavior in these ways (3)

A
  • subordinates find it easier to disagree with orders they don’t agree with
  • They may not comply with some orders you support
  • Supervisors reputation and effectiveness suffer
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15
Q

When you have ill will about the organization you have the obligation to go about it in the right way at the right time - if you dont you can cause

A

Doubt in the community and have others adopt your beliefs

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16
Q

The supervisor must have a reputation of _____, the “get it done” ability allows superiors to work on their own tasks without worrying

A

Reliability - this will also help with future promotions

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17
Q

Every supervisor worth his chevron is ____ in all things

A

Honest

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18
Q

A key responsibility of the supervisor to the superior is the

A

Gathering and reporting of facts

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19
Q

_____ and ____ can destroy the supervisor as an effective and reliable communicator

A

Distorted or omitted facts

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20
Q

The honest supervisor is neither a blind yes man or a no bird, he does neither of the following

A
  • supports things only because its new
    -rejects things because it comes from above
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21
Q

You must have the ______ to tell your boss that he is not correct and should cast your “no vote” in a ______ and _____ manner

A

Courage

Constructive and carefully worded manner

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22
Q

You should not just tell your supervisor you disagree with something, you should tell them WHY along with

A

Potential problems
examples
alternatives

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23
Q

The supervisor who shuts down everything is show a ____ type approach

A

Angry man

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24
Q

Supervisors who shut down everything are attempting to impress peers and by facing down management, what they are really doing is

A

Stifling change and slowing progress

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25
Q

Telling someone about a problem isn’t enough you must also

A

offer evidence and alternatives

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26
Q

The supervisor has a lot to gain by being honest and forthright with management on all occasions, the supervisor who is at one extreme or the other risks losing

A

his believability and his audience

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27
Q

The responsible supervisor keeps his boss informed, this requires

A

Good Judgement

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28
Q

The hardest part about keeping your boss informed is ____

A

figuring out what can and can’t be handled at the lower level

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29
Q

The uncertainty around keeping your boss informed can be eliminated by having _____ and ____ at the beginning of the association

A

Frank and wide ranging talks

30
Q

To be a successful supervisor you need the help of _____

A

Other supervisors

31
Q

New problems can be solved by using the

A

“Bank of Knowledge” from other supervisors

32
Q

The loyal supervisor supports other supervisors and backs their proper decisions and actions, they do not

A

attack wrong decisions or actions in front of subordinates or talk about them to subordinates - this will cause content with that subordinate

33
Q

This type of communications is need when solving large problems and for specific situations

A

Close and Constant

34
Q

When a supervisor starts moves to a new shift or unit, the current supervisor should do what

A

inform them of the subordinates strengths and weakness rathe than allowing them to figure it out on their own

35
Q

The supervisor must use _____ to determine if a friend is using the relationship to their advantage, if they determine they are they should

A

Common sense –Break it off immediately

36
Q

When a rumor is heard what must the supervisor do

A

Track it to its source and use formal discipline

37
Q

Tracing rumors to their sources requires the knowledge and backing of

A

All the agencies managers

38
Q

the response “I just heard it some place” is not sufficient, the supervisor should respond by

A

express concern about the truthfulness of the rumor and find out the real facts and follow up

Common sense and good judgement are needed

39
Q

Responsibility to officers - you are a TRANSMITTER of information you must send feelings, thoughts, grievances, and ideas to command, because of this you must be

A

Alert and responsive

40
Q

When transmitting info to command from officers you must avoid saying what you THINK They mean, instead you should first

A

Repeat words back to them and ask for clarification, when you understand the message you can pass it on to command

41
Q

What is the primary concern when transmitting info

A

Accuracy, not the bosses reaction

42
Q

When trasnmitting info to officers you should do the following (2)

A

Be truthful regardless of good or bad

Do not lie to save feelings or give unwarranted praise

43
Q

Lavish praise when unwarranted results in what

A

All other praise to lose its value

44
Q

When you using praise and commendation what is the best policy

A

Honesty

45
Q

You can soften the blow on how you deliver the message but make sure the message is

A

true in content and spirit

46
Q

When you disagree with a rule or decision you should not address it in public, rather you should

A

work QUIETLY to get what you believe need to be fixed by logically advancing arguments and evidence supporting your viewpoint

47
Q

Fairness means

A

appearance of prejudice or partiality must be avoided

48
Q

When an employee comes to you with a fear or worry you should

A

Show geniune concern

49
Q

Unrealistic worries deserve ___ and ___ and the supervisor can help by

A

Careful and immediate attention
- explaining the basis of your own confident state of mind regarding the fear

50
Q

When an employee comes to you with a problem you may need to show sympathy or investigate depending on the problem, regardless you should

A

Fulfill your promise to the employee by getting the requested info or response

51
Q

Responsible supervisors aid subordinates in developing their careers, these three things help

A

Continuing training and education
- Praising when appropriate and correcting when required

52
Q

The supervisors most VITAL function is the

A

evaluation and review of subordinates

53
Q

Supervisors seek new tasks for their subordinates when

A

their talents and attitude reveal they are ready

54
Q

Some people want to stay in patrol, allow it! instead you could help them by recommending the following tasks

A
  • Acting supervisor
  • Training rookies
    -Serving on department committees to revise field procedures
55
Q

The supervisor is the mouthpiece and translator to command, he relays feelings in a ____ Manner

A

Concise

56
Q

While translating to from command to subordinates the supervisor is careful to make sure he does not

A

Rely on his own opinion of what the orders mean - he asks questions and seeks clarification then sends message to his people

57
Q

Loyalty and responsibility to ones supervisor requires (2)

A

hard work and sound character

58
Q

A supervisor must first be responsible to

A

themselves

59
Q

people who are responsible to themselves know their weakness and shortcomings and seek their symptoms by asking the opinions of

A

their peers and superiors - can ask subordinates too

60
Q

The socially responsible supervisor does two things

A

-Self confident about strengths but examines problems in performance
- when he needs help he finds assistance

61
Q

There is no exception to this rule - the supervisor responsible to himself must take care of himself ___ and ___ if he wants to have a good retirement

A

Mentally and physically

62
Q

In order to have good mental and emotional health you must

A

give yourself time to do things you WANT to do rather than things you NEED to do - take some times off every 90 days

63
Q

Supervisors who do this are most content with their lives at work and outside of work

A

making lists of things you like to do and employing them

64
Q

The responsible supervisors sets a good example for his troops, he sets a good example in both ___ and ___

A

Personal morality and attitude
- he has a positive display of initiative and job interest

65
Q

The supervisor who has self respect does not do what before offering his opinion

A

Weigh the popular opinion then provide his view

66
Q

Who is the supervisor first allegiant to

A

The community

67
Q

Since the public has bad expectations of police officers service what type of results should the supervisor expect

A

Atypical

68
Q

The police job provides many opportunities to engage in misconduct - what should the supervisor do

A

remain alert for conduct that will embarrass you, agency, or the public - a well placed word can prevent a good cop from going down the wrong road

69
Q

The ethical leader knows that he best serves the community when he acts as a

A

A positive role model for what a peace officer should be

70
Q

How do you act as a role model (3)

A

-Observing rules on and off duty
- denies rumors
- shows people how a “real cop” should be

71
Q

only when the supervisor knows that he is performing in a manner which he can be rightfully and personally he can honestly lay a claim to

A

meeting the ethical requisites of his calling

72
Q
A

Common Sense Policing (9 decks)

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