Chapter 3 Flashcards
what is the social categorization theory?
proposes that we use characteristics to categorize others into groups, and this shapes our attitudes and behaviour toward them
Do we tend to like more similar individuals or different>
similar to us
What type of OB strongly values diversity?
Sustainable
What are the “Big Five” personality categories?
- Extraversion
- Agreeableness
- Conscientiousness
- Openness to experience
- Emotional Stability
organizational citizenship behaviour (OCB)
work behaviour that goes above and beyond normal role or job expectations to help others or benefit the organization
conventional OB is concerned with how traits/personality ______
predicts behaviour and productivity
sustainable OB is concerned with how personality can _______
foster collaboration and community (as well as behaviour and productivity)
core self-evaluation
broad trait that integrates an individuals sense of self-esteem, generalized self-efficacy, level of emotional stability, and locus of control
locus of control
person’s consistent belief about the sources of success and failure
internal: his or hr own behaviour is reason (better)
external: external reasons are cause
What kind of self-esteem is better for orgs
high
self-efficacy
person’s belief that they will be able to complete a task successfully
-high self-efficacy is postive
generalized self-efficacy
person’s belief or confidence in their capability to cope with and perform in a variety of situations
—high-levels=good, can adapt and persist
theory X
states that managers assumer people are inherently lazy, dislike work, will avoid working hard unless forces to do so, and prefer to be directed rather than accepting responsibility
Theory Y
states that managers assume people are inherently motivated to work and will feel unfulfilled if they do not have the opportunity to work and make a contribution to society
Sustainable OB follows theory _
Y
