Chapter 10 Flashcards
group
collection of two or more people who share a common interest or association
- informal or formal
- share common goals
- affiliation oriented
- small or large in size
team
task-oriented collection of people who work interdependently as a unit to achieve common goals and are accountable to one another to achieve those goals
- formal
- work interdependently towards common goals
- achievement oriented
- generally small
what can teams do for orgs?
help improve quality of decision-making, enhance creativity, increase motivation, and help facilitate organizational change
–reduces direct supervision
team identity
collective sense of identification and loyalty that team members feel toward the team
What are the different types of teams (4 comparisons)
Permanent vs Project teams
- perm: stable, ongoing
- pro: specific, short term goals, expert members
Hierarchical teams vs. Self-managed teams
- h: one person has authority/responsibility
- sm: shared authority and responsibility
Functional teams vs. cross-functional
- f: particular area/department
- cf: variety of areas/ expertise
Onsite teams vs. virtual teams
team diversity
extent to which member characteristics differ within the team
task cohesion
shared commitment among members to achieving a goal
social cohesion
attachment and attraction of team members to one another
conventional OB believes who should join team?
experts
who does sus OB believe should join a team
those who might add meaning or find it meaningful should join team
team conflict
real or perceived difference in interests between two or more team members
What are ___**(find name) four categories of team building/action?
- forming
- storming
- norming
- performing
during storming there is an emphasis on ______
managing conflict
when is conflict healthy
when it motivates members to work harder or raises quality of decisions
what happens if there is too little conflict
new ideas aren’t responded to, people will avoid discussing information