Chapter 1/2 Flashcards

1
Q

def. expertise in a particular field or task

A

technical skills

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2
Q

What are the three reasons to study OB?

A
  1. understand yourself (values, beliefs, etc)(self-awareness and capacity for self-improvement)
  2. can improve interactions between people
  3. increase contribution to an organization and prepare you for leadership (can help you move up in an organization)
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3
Q

OB focusses on identifying_____, finding ______

A

identifying cause and effect relationships, finding which factors influence decisions and behaviour

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4
Q

What are the two approached to OB?

A

conventional and sustainable

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5
Q

What does conventional OB emphasize?

A

material or financial well-being and the interests of a narrow range of stakeholders in the immediate future

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6
Q

What does sustainable OB emphasize?

A

multiple forms of well-being (eg financial, social, ecological, spiritual) and the interests of a broad range of stakeholders in the immediate and distant future

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7
Q

def. focuses on character and the ways in which people practise and facilitate the practice of virtues in the community, thereby facilitating happiness

A

virtue theory

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8
Q

What are some priorities of conventional OB?

A
  • personal self-interest
  • focus on individual, group and organizational performance
  • predictability (stable/explainable)
  • commitment (focus on bonds among people, actions, orgs.)
  • short-term profit focus
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9
Q

What are some priorities of sustainable OB?

A
  • community interest
  • focus on individual, group and organizational performance
  • creativity (dynamic, difficult to explain)
  • commitment (focus on bonds among people, actions, orgs.)
  • long-term consequence focus
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10
Q

T or F: OB theory can be value neutral

A

F, it must be based on assumptions of what is valuable

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11
Q

What is the conventional approach to planning within management?

A

how managers set goals and achieve them

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12
Q

What is the sustainable approach to planning within management?

A

how managers work alongside others to set goals and design strategies

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13
Q

Sus OB approach to organizing

A

arranging resources with emphasis on dignification, experimentation, sensitivity to others’ needs

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14
Q

con OB approach to organizing

A

arranging human and other resources to achieve goals/strategies

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15
Q

how do conventional leaders lead?

A

using systems and interpersonal human skills to influence others to achieve org. goals
-maximize productivity

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16
Q

how do sustainable leaders lead?

A

balance between emphasis on financial and productivity goals with sustainability and healthy social relationships
-self-control

17
Q

how do sustainable leaders control?

A

ensures directives are followed and actions are just and consistent with org. values

18
Q

how do conventional leaders control?

A

ensures members are doing what they are supposed to do

–they monitor and encourage certain behaviour

19
Q

def. talents for getting along with and motivating people

A

relational skills

20
Q

def. capability to understand complex issues and underlying causes to solve problems with broad implications

A

conceptual skills

21
Q

def. fundamental models or theoretical extremes

A

ideal types

22
Q

def. is manifest in implementing initiatives that have potential to improve overall happiness even if this might threaten one’s own status and it implies hope that the world can be made a better place

23
Q

def. sense of “fairness” that ensures that everyone connected with an organization gets his or her due

24
Q

def. involves actively questioning and evaluating assumptions and information

A

critical thinking

25
def. good ways of acting that are noble or have value regardless of the end result or consequences
virtues
26
def. exercising foresights, reason, and discretion to achieve what is good for the community
practical wisdom (prudence)
27
def. idea that what we perceive to be real is influenced by the social environment
social construction of reality
28
def. any group within or outside the organization that is directly affected by the organization and has a stake in its performance
stakeholder
29
def. includes the shared values, beliefs, knowledge, and general patterns of behaviour that characterize a country's citizens
national culture
30
def. is composed of all living and nonliving things that have not been created by human technology or activity
natural environment