Chapter 1/2

Question 1

def. expertise in a particular field or task

Answer 1

technical skills

Question 2

What are the three reasons to study OB?

Answer 2

1. understand yourself (values, beliefs, etc)(self-awareness and capacity for self-improvement)
2. can improve interactions between people
3. increase contribution to an organization and prepare you for leadership (can help you move up in an organization)

Question 3

OB focusses on identifying_____, finding ______

Answer 3

identifying cause and effect relationships, finding which factors influence decisions and behaviour

Question 4

What are the two approached to OB?

Answer 4

conventional and sustainable

Question 5

What does conventional OB emphasize?

Answer 5

material or financial well-being and the interests of a narrow range of stakeholders in the immediate future

Question 6

What does sustainable OB emphasize?

Answer 6

multiple forms of well-being (eg financial, social, ecological, spiritual) and the interests of a broad range of stakeholders in the immediate and distant future

Question 7

def. focuses on character and the ways in which people practise and facilitate the practice of virtues in the community, thereby facilitating happiness

Answer 7

virtue theory

Question 8

What are some priorities of conventional OB?

Answer 8

• personal self-interest
• focus on individual, group and organizational performance
• predictability (stable/explainable)
• commitment (focus on bonds among people, actions, orgs.)
• short-term profit focus

Question 9

What are some priorities of sustainable OB?

Answer 9

• community interest
• focus on individual, group and organizational performance
• creativity (dynamic, difficult to explain)
• commitment (focus on bonds among people, actions, orgs.)
• long-term consequence focus

Question 10

T or F: OB theory can be value neutral

Answer 10

F, it must be based on assumptions of what is valuable

Question 11

What is the conventional approach to planning within management?

Answer 11

how managers set goals and achieve them

Question 12

What is the sustainable approach to planning within management?

Answer 12

how managers work alongside others to set goals and design strategies

Question 13

Sus OB approach to organizing

Answer 13

arranging resources with emphasis on dignification, experimentation, sensitivity to others’ needs

Question 14

con OB approach to organizing

Answer 14

arranging human and other resources to achieve goals/strategies

Question 15

how do conventional leaders lead?

Answer 15

using systems and interpersonal human skills to influence others to achieve org. goals
-maximize productivity

Question 16

how do sustainable leaders lead?

Answer 16

balance between emphasis on financial and productivity goals with sustainability and healthy social relationships
-self-control

Question 17

how do sustainable leaders control?

Answer 17

ensures directives are followed and actions are just and consistent with org. values

Question 18

how do conventional leaders control?

Answer 18

ensures members are doing what they are supposed to do

–they monitor and encourage certain behaviour

Question 19

def. talents for getting along with and motivating people

Answer 19

relational skills

Question 20

def. capability to understand complex issues and underlying causes to solve problems with broad implications

Answer 20

conceptual skills

Question 21

def. fundamental models or theoretical extremes

Answer 21

ideal types

Question 22

def. is manifest in implementing initiatives that have potential to improve overall happiness even if this might threaten one’s own status and it implies hope that the world can be made a better place

Answer 22

courage

Question 23

def. sense of “fairness” that ensures that everyone connected with an organization gets his or her due

Answer 23

justice

Question 24

def. involves actively questioning and evaluating assumptions and information

Answer 24

critical thinking

Question 25

def. good ways of acting that are noble or have value regardless of the end result or consequences

Answer 25

virtues

Question 26

def. exercising foresights, reason, and discretion to achieve what is good for the community

Answer 26

practical wisdom (prudence)

Question 27

def. idea that what we perceive to be real is influenced by the social environment

Answer 27

social construction of reality

Question 28

def. any group within or outside the organization that is directly affected by the organization and has a stake in its performance

Answer 28

stakeholder

Question 29

def. includes the shared values, beliefs, knowledge, and general patterns of behaviour that characterize a country’s citizens

Answer 29

national culture

Question 30

def. is composed of all living and nonliving things that have not been created by human technology or activity

Answer 30

natural environment