Chapter 3 Flashcards
The great variety of people and their background experiences, opinions, religions, agents, talents, and abilities is known as
Diversity
Generalizations that an individual makes about particular groups , Assuming all the members of that group are the same
stereotypes
A general attitude towards a person, group, or Organization on the basis of judgments on related to abilities
Prejudice
A tendency towards a particular perspective or idea based on prejudice is known as
Bias
When resigning from a job you should give your employer this notice before leaving
Two weeks
This is not an acceptable way to resign from my job
By email
The act of identifying with the feelings, thoughts, or attitudes of another person is called
Empathy
This describes helpful information that was given to someone to say what is working or needs to be improved about a particular action or performance
Feedback
In the business world please set the professional tone and behaviors for employees in an operation
Work place ethics
The statement “people who eat more do not care about the environment” is an example of this
prejudice
The statement “men tend to score better on mathematics test then women” is an example of this
stereotype
The statement “British offices are usually quiet and formal” is an example of this
Cultural tendency
The primary tool that managers use to help employees understand what they are doing correctly and incorrectly in their jobs
Feedback
The manager of a restaurant telling a server to please go change his unacceptable open toed shoes is an example of this
Feedback
A group of people to practice the same religion as an example of this
Cultural tendency
A restaurant that hires employees with different backgrounds and experiences a showing
Diversity