Chapter 3 Flashcards
Process of coordinating actions and allocating resources to achieve organizational goals
Management
o Art of getting things done through people
Management
o Process that involves the guidance or direction of a group
of people toward organizational goals or objectives
Management
o Process of working through staff members to be able to
provide comprehensive care to the patient
Management
Oldest formal school of management though
Classical School
introduced in an attempt to create a mental revolution in the workplace.
Scientific Management
It can be defined as the systematic study of work methods in order to improve efficiency
Scientific Management
o Father of Scientific Management
Frederick Taylor
o Believed that organizations should study tasks and develop precise procedures
Frederick Taylor
The basis in determining the most efficient way to perform a given task are:
a. Selection of best man for particular task based on the result of the scientific study
b. Training of the chosen worker for their designated task and appropriate adjustment of their pay
c. Filling of the management position with more highly skilled workers and a head being appointed to each specific work unit
Basic component of the scientific management theory
a. Analysis and synthesis of the elements of the operation through time and motion studies
b. Scientific selection of workers
c. Proper tool and equipment
d. Proper incentives and payment
o Associate of Taylor’s
Henry Gantt
o Developed the Gantt chart, a bar graph that measures
planned and completed work along each stage of production
Henry Gantt
focuses on the management process and principles of management
Administrative Management
o In contrast to scientific management, which deals largely with jobs and work at the individual level of analysis, _______ provides a more general theory of management
Administrative Management
o Henri Fayol is the major contributor to this school of management thought
Administrative Management
The act, processor or an instance of distribution among a number of employee specific work assignments.
Division of Work/Labor
Power or your right in making a decision.
Authority
No slacking, orderly, conduct or pattern of individual behavior.
Discipline
Each employee should receive orders from one supervisor.
Unity of Command
Single person should direct the activities that are directed toward a single objective.
Unity of Direction
An individual is always interested in maximizing his own satisfaction through more money, recognition, status, etc. When at work, only work things should be done.
Subordination of individual interest to the general interest
Concentrate placing power in the center of an organization.
Centralization of authority
To produce uniformity of action, utilizing expert to reduce risks of error in performing a tasks.
Centralization of authority
