Chapter 2 Flashcards
Ability to determine appropriate objectives for a group/organization to ensure appropriate and accurate results
Effective
o Determine if objectives are met
Effective
o Focuses on the output or result of a performance
Effective
o It is doing the right thing done at the right time and right
result
Effective
It is the ability to minimize time and use of resources in achieving organizational objectives that will yield to a maximum output
Efficient
o Appointed, elected or designated, deliberately chosen by the administration and given the authority to act
Formal
o It is based on occupying position in an organization
Formal Leader
o Does not have official sanction to direct the activities to others
Informal Leader
Chosen by group because of age, seniority, and personality
Informal Leader
Essence of leadership, it provides direction, it is the ability to see
Vision
It is the ability to obtain followers, compliance or request, it is how to convince people to do things
Influence
Sending direct message to others, stand up for her own right without violation those of others.
Assertiveness
An individual makes/do important thing before making a request.
Ingratiation
It involves convincing someone of the merits of a detailed plan.
Rationality
It is the hostile form of influence where an individual achieves the goal of influencing other person with threat.
Blocking
A collective form of influence where a person gets several co-workers to “back her up” when making a request.
Coalition
A promise of punishment in case of non- cooperation and rewards in case of cooperation.
Sanction
It involves offering a favour or a personal sacrifice as an incentive for the performance of a request.
Exchange
It involves obtaining support from a higher-up to push someone into action
Upward Appeal