Chap 4 Flashcards
It is the process of working through staff members to be able to provide comprehensive care to the client
NURSING MANAGEMENT
includes planning, organizing, directing and controlling.
NURSING MANAGEMENT
A mental ability to view the organization as a whole and understand how the different parts are interdependent.
Conceptual skills
An interaction with the intention to understand the patient’s concern, experiences and opinion.
Interpersonal skills
Proficiency in performing an activity in the correct manner with the correct technique.
Technical skills
LEVELS OF SKILLS MANAGEMENT IN NURSING
(SUMMER)
Ideas, concepts or principle.
KNOWLEDGE FACTORS
beliefs, feelings, and values.
Attitude factors
Skills, art, judgement, and wisdom
Ability factors
Manager
o Symbol (signing of papers/ documents)
o Facilitator (hires, trains, encourages, fires, remunerates,
and judges).
o Liaison (link to community, suppliers and other
organization).
INTERPERSONAL ROLES
(signing of papers/ documents)
Symbol
hires, trains, encourages, fires, remunerates,
and judges).
Facilitator
o (link to community, suppliers and other
organization).
Liaison
The Manager:
o Directs
o Involve and approved decision.
LEADERSHIP ROLES
LEADERSHIP ROLES
The Manager:
o Directs
o Involve and approved decision.
Present the manager as:
o One who monitors information.
o Disseminates information from both external and internal
sources.
o Spokesperson or representative of the organization.
Information role
involvement with constant addition or deletion of new projects.
An entrepreneur or innovator
attention to problems rising out.
A trouble shooter
- ranges from negotiation of an argument to negotiation.
negotiator
manager:
o Allocates the budgets, time and information.
RESOURCE ALLOCATOR
NURSING SERVICE ADMINISTRATIVE POSITIONS
Chief Nurse/Nurse Director/ o Assistant Chief Nurse
o Supervising Nurse
o Head Nurse/Senior Nurse
o Staff Nurse
o Nursing Assistant
The Nursing Directors, Chief Nurses, their assistants.
o Manages and looks at the organization as a whole and
overall operations.
Top level manager
o Coordinates internal and external influences.
Top level manager
o Makes decisions with few guidelines or structures.
Top level manager
