Chapter 3

Question 1

Empathy

Answer 1

Allows therapist to see the clients world

Question 2

Observation Skills

Answer 2

Helps therapist move beyond CL’s words toward fuller understanding

Question 3

Subtractive Empathy

Answer 3

Therapist falls short or distorts what the CL is saying

Question 4

Basic/Interchangeable Empathy (Rogers says this is necessary and sufficient to produce CL change)

Answer 4

The therapists responses are basically interchangeable with those of the CL’s

Question 5

Additive Empathy

Answer 5

Using empathy to bring to light deeper cognitions and emotions and understanding of behavior

Question 6

Verbal Tracking

Answer 6

Staying with the CL’s story (don’t change the subject)

Question 7

Visuals

Answer 7

Make eye contact with CL

Question 8

Vocal Qualities

Answer 8

Communicate with warmth and interest in your voice

Question 9

Verbal Underlining (Not one of the 3 V’s)

Answer 9

Watch how the CL is speaking (Stutters, Stammers, Forgetfulness, slips of the tongue)

Question 10

Body language

Answer 10

Face the CL squarely, lean slightly forward with an expressive face, and use encouraging gestures. Smile to show warmth.

Question 11

Movement Complementarity

Answer 11

Body language that is harmonious but may not be identical (Ex: as one person is talking, another nods in agreement)

Question 11

Movement Synchrony

Answer 11

Unconsciously mirroring a persons body language that you are having a conversation with

Question 12

Movement Dissynchrony

Answer 12

Discrepancies in nonverbal behavior (Ex: CL is talking about a friend and they have a tight fist, might mean that have negative feelings towards their friend)