Chapter 28 - Operational Procedures Flashcards

1
Q

Network Topology diagrams

A

documenting all your computers, switches and servers. and routers.

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2
Q

Types of topology diagrams

A

Logical diagrams and Physical diagrams.

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3
Q

Logical diagrams

A

More of regular diagram showing ip addresses.

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4
Q

Physical diagrams

A

Manifest also like a floor plan

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5
Q

AUP stands for what?

A

Acceptable use Policy(AUP). Defines what you can and can not do with company devices.

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6
Q

Password Poilcy

A

Defines such things like how often you have to change your password, how long and complex your password has to be.

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7
Q

PII stands for what?

A

Personally Identifiable Information(PII). Legally responsible for protecting personal information such SSN number, etc.

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8
Q

PHI stands for what?

A

Protected Health Information. Legally responsible for protecting personal health information.

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9
Q

GDPR stands for what?

A

EU General Data Protecting Regulation(GDPR) and foreign law. Specifics how and what data online organizations can get from visitors.

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10
Q

PCI DSS stands for what?

A

Payment Card Industry Data Security Standard(PCI DSS). Responsible for protecting credit card information.

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11
Q

Change Management

A

Carefully maintained system to make changes to/upgrading technology that does not cause issues.

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12
Q

Change board.

A

Group of individuals who meet to approve or deny changes

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13
Q

Documented Business processes

A

Documentation explaining how the change will help and how much the change will cost.

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14
Q

Purpose of change

A

Is always going to be to improve productivity. Or possibly greater output.

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15
Q

Scope of the change

A

How the change will effect everything else.

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16
Q

Risk Analysis

A

Risks/downsides of making a change.

17
Q

Plan for the change.

A

The plan or process of who or what will be making the change.

18
Q

End-User acceptance

A

Get end-users involved in the change so end-users can be happy about the change.

19
Q

Backout Plan

A

A plan of action to take if the change fails.

20
Q

Document Changes

A

Document all changes and what is happening.

21
Q

Backup and recovery

A

Know how and what to backup and how to recovery

22
Q

File-level backup

A

a file based backup. Provide good protecting for data.

23
Q

Image-level backup

A

Will back up an entire drive. Enable full system recovery quickly