Chapter 28 - Operational Procedures Flashcards
Network Topology diagrams
documenting all your computers, switches and servers. and routers.
Types of topology diagrams
Logical diagrams and Physical diagrams.
Logical diagrams
More of regular diagram showing ip addresses.
Physical diagrams
Manifest also like a floor plan
AUP stands for what?
Acceptable use Policy(AUP). Defines what you can and can not do with company devices.
Password Poilcy
Defines such things like how often you have to change your password, how long and complex your password has to be.
PII stands for what?
Personally Identifiable Information(PII). Legally responsible for protecting personal information such SSN number, etc.
PHI stands for what?
Protected Health Information. Legally responsible for protecting personal health information.
GDPR stands for what?
EU General Data Protecting Regulation(GDPR) and foreign law. Specifics how and what data online organizations can get from visitors.
PCI DSS stands for what?
Payment Card Industry Data Security Standard(PCI DSS). Responsible for protecting credit card information.
Change Management
Carefully maintained system to make changes to/upgrading technology that does not cause issues.
Change board.
Group of individuals who meet to approve or deny changes
Documented Business processes
Documentation explaining how the change will help and how much the change will cost.
Purpose of change
Is always going to be to improve productivity. Or possibly greater output.
Scope of the change
How the change will effect everything else.
Risk Analysis
Risks/downsides of making a change.
Plan for the change.
The plan or process of who or what will be making the change.
End-User acceptance
Get end-users involved in the change so end-users can be happy about the change.
Backout Plan
A plan of action to take if the change fails.
Document Changes
Document all changes and what is happening.
Backup and recovery
Know how and what to backup and how to recovery
File-level backup
a file based backup. Provide good protecting for data.
Image-level backup
Will back up an entire drive. Enable full system recovery quickly
