Chapter 2: The Influence of Culture on Communication

Question 1

In terms of Culture, what are the three subsets of norms and values as explained by Marie Philip?

Answer 1

1. Material: physical objects/items
2. Behavioral: rules for how people behave, can be observed, taught, and learned. 3. Cognitive: Behavior that has deeper meaning that is not easily taught/observed.

Question 2

What is the role of culture? Importance of sharing culture?

Answer 2

Culture exists because people with shared experiences and backgrounds come together in community. Shared culture allows for easier decision making as a group.

Question 3

______ and ______ are inextricably linked.

Answer 3

Culture and Language

Question 4

Individualist Culture vs Collectivist Culture

Answer 4

Individualist culture: People are assertive and outspoken about their own needs and put themselves first.

Collectivist culture: People work in the best interest of the greater group, not themselves.

Question 5

Is Deaf culture collectivist or individualist?

Answer 5

collectivist

Question 6

Communication could be defined as:

Answer 6

An exchange of ideas or information between two or more people.

Question 7

Effective cross-cultural communication requires that we do these two things:

Answer 7

Recognize our own cultural/group membership, and recognize how it influences our expectations in communication.

Question 8

_____________ are important in collectivist cultures.

Answer 8

Shared knowledge, experience, and interpersonal contact

Question 9

Culture and group tendencies are static and unchanging.

Answer 9

False

Question 10

Interpreters mediate interactions between members of different cultures.

Answer 10

True