Chapter 2

Question 1

State the difference between Cooperation and Collaboration

Answer 1

the difference between cooperation and collaboration is that cooperation is people working together to achieve a common goal and that collaboration is people working together to achieve a common goal with feedback and iteration included

Question 2

What is the importance of critical feedback?

Answer 2

For a collaboration to be successful, members must provide and receive critical feedback… some guidelines are to be specific, offer suggestions, avoid personal comments, strive for balance, question/check your emotions, do not be dominating, and demonstrate your commitment to a group

Question 3

What are the 4 primary purposes of collaborating?

Answer 3

1. to become informed (share data & communicate interpretations/develop & document shared understandings)
2. make decisions
3. solve problems
4. manage projects

Question 4

Describe the differences between operational, managerial, and strategic decision making

Answer 4

These three styles are on an x-y axis. y-axis is structured–> unstructured, x-axis is operational, managerial, and strategic.

Operational management is structured, Managerial management is a bit more unstructured (middle-ish) and Strategic is more so very unstructured. These methods tend to be more unstructured as we get an increasing need for collaboration

Question 5

What are some collaboration tools/systems that are used to foster collaboration?

Answer 5

synchronous virtual meetings–join.me, go to meeting, webex, skype, google hangout, zoom;

asynchronous virtual meetings: email, discussion forums (canvas)

and apps that blur the lines: slack, smartsheet.com, asana.com

Question 6

tell us something about augmented collaboration and what it could mean for business

Answer 6

for business, augmented collaboration could open up communication to people very far away and have them more involved with the task at hand from the user’s viewpoint