Chapter 2

Question 1

Business analyst competency

Answer 1

An ability needed to perform the business analyst role effectively

Question 2

The t-shaped professional

Answer 2

wide range of knowledge and skill across other disciplines

Deep knowledge and skill in a specific domain

Question 3

Three areas of the T-shaped professional

Answer 3

Personal qualities
Business knowledge
Professional techniques

Question 4

Personal qualities of BA

Answer 4

Communication
Attention to detail
Rapport buildings
Influencing
Facilitation
Problem solving
Leadership
Political awareness
Team work
Professionalism

Question 5

Competencies of a BA
Buisness knowledge

Answer 5

Commercial awareness- understand the sector your working within

Domain knowledge- possessing a good, general understanding of the business domain sector your organisation is within

Question 6

Competencies of a BA
Professional techniques

Answer 6

Stakeholder analysis and management
Requirements and engineering
Strategy analysis
Investigation techniques
Business process modelling
Data modelling
Idea generation and visualisation
Gap analysis
Benefits management
Project management
Portfolio management