Chapter 2

Question 1

3 basic types of family environments for conflicts

Answer 1

1. Avoiding
2. Aggressive
3. Collaborative

Question 2

Lens Model theory

Answer 2

1. Our Self behavior
2. Other Person’s behavior
3. Our relationship with that person and how it affects it

Question 3

Specific “Lenses” that affect conflict perceptions

Answer 3

1. Gender Filter men vs. women resolve conflict (boys will be boys - aggressive, women will be more gentle)
2. Cultural Filter - one country vs everyone succeeding

Question 4

Individualistic vs Collectivist

Answer 4

Should we all be better at the end of the conflict or should only one person dominate?

Question 5

Positive and Negative conflict metaphors

Answer 5

Learn the difference between a positive and a negative metaphor and give an example

Question 6

Why do humans tell stories and use metaphors?

Answer 6

To make connections and find meaning and purpose in life.

Question 7

Positive and Negative views of conflict

Answer 7

Recognizing conflicts serve to clear our right conflict serves a function besides being negative. Harmony is normal. Conflict is abnormal.