Chapter 19 Flashcards
patient accounts and practice management
A document guaranteeing payment of a specific amount of money to the payer named on the document.
negotiable instrument
to bring into agreement
reconciliation
_______ refers to the money that is owed to the healthcare facility.
accounts receivable
A/R transactions come from the ________.
encounter form
______ are made to a patient’s account when it is necessary to add or subtract an amount that is not a payment from the balance.
Adjustments
_______ is the management of debt incurred and not yet paid. All invoices, statements, and operating expenses are included in this. When expenses have been paid, they are no longer in this category
accounts payable (A/P)
What does NSF stand for
nonsufficient funds
______ occur when a patient pays with a check without having sufficient funds in the bank to cover the payment.
nonsufficient funds (NSF) checks
If a minor appears in the office and requests treatment, you should determine if they are _____.
legally emancipated
A common account aging category is _____ days.
90 - 120
Final demand letter
90 - 120 days
Patient account balances of more than 90 - 120 days old require a ________ before the account is turned over to a collection agency.
final demand letter
A medical asst can use a variety of techniques to collect patient accounts, such as collection _____, _____, and ______.
phone calls, collection letters, skip tracing
Many healthcare practices find _________ a satisfactory, inexpensive means of collecting delinquent accounts.
small claims court
_______ refers to the money that the healthcare facility owes others.
accounts payable
