chapter 19 Flashcards
Control Function
Ensuring an event, or output, occurs as it was planned to occur
Siamese Twins of Management
Planning and Controlling Functions
controlling process
measure process, compare performance to standards, take corrective action
power
-the extent to which an individual is able to influence others so they respond to orders
- the greater the ability to influence the more power the individual is said to have
Total Power
Manager’s power is a combination of positional and personal power
positional power
Derived from the organizational position manager holds
personal power
Derived from manager’s relationship with others
successful control
-Specific organizational activities being focused on
-Different kinds of organizational goals
-Timely corrective action
-Communication and understanding of the control process
data
type of facts or stat
info
– Details about project/set of conclusions derived from data analysis
– Set of conclusions from analysis of data
–Heavily influences decision-making
value
define by the amount of benefit an org can get from the use of info; greater benefit = greater value
Information Appropriateness
How relevant is it to the decision process; the more relevant, the more value the information provides
Information Quality
How close does it represent the reality of the topic
Information Timeliness
Recent/real-time information that speaks to a current issue
Information Quantity
More good information leads to more informed decisions
