Chapter 15 Flashcards
Two types of change
incremental and transformational
management approach to change
reactive and proactive
Define incremental change
series of small steps, gradual
define transformational change
major, significant change introduced relatively quickly
Define step change
unexpected jump/drop in the pace of change caused by unexpected event
Define planned change
following a set of pre planned steps
define emergent change
views change as a series of continuous, open ended adjustments to the environment
What is incremental change + proactive management
tuning
What is transformational change + proactive management
planned
What is incremental change and reactive management
adaption
what is transformational change and reactive management
forced
What is the three stage model of change
unfreeze move refreeze
What does unfreeze require
trigger
someone to challenge & expose existing behaviour
outsiders
alternations to power structure
What is the adaptive change approach
implemented in little stages, advantage minimises resistance faced at any one time
What is move concerned with
identify what new desired behaviour norm is and communicating it
What are Gemini 4 Rs
Reframing
Restructuring
Revitalising
renewal
What is gemini used for
planned strategic choice
what does reframing involve
fundamental questions about what the organisation and what it is
steps in reframing
achieve mobilisation
create vision
build measurement system
what does restructuring involve
organisational structure and cultural changes
what are steps in restructuring
construct economic model
align physical infrastructure with plan
redesign work architecture
what is revitalising
securing good fit with the environment
what are the steps in revitalising
achieve market focus
invent new business
change rules of competition by exploiting tech
what is renewal
ensure people in organisation support the change process and acquire necessary skills to contribute to it
