Chapter 14 - Organizational Structure

Question 1

organizational structure

Answer 1

formally dictates how jobs and tasks are divided and coordinated between individuals and groups within an organization

Question 2

organization chart

Answer 2

representation of how work happens, and formal relations between jobs

Question 3

elements of organizational structure

Answer 3

work specialization, chain of command, span of control, centralization, formalization

work specialization - division of labour
chain of command - who reports to whom
span of control - how many employees a manager is responsible for
centralization - where decisions are formally made
formalization - rules to standardize decision making

Question 4

two types of organizations

Answer 4

mechanistic and organic

Question 5

mechanistic

Answer 5

efficient, rigid, predictable, thrive in stable environments

Question 6

organic organization

Answer 6

flexible, adaptive, outward-focused, thrive in dynamic environments

Question 7

organizational design

Answer 7

process of creating, selecting or changing the structure of an organization
- business environment (factors external to the organization
- company strategy (objective/goals)
- technology (transformation of input to g/s)
- company size (# of employees)

Question 8

organizational forms

Answer 8

simple, bureaucratic, function, multi-divisional, matrix

Question 9

matrix structur

Answer 9

combination of functional and multidivisional strcuture

Question 10

functional structure

Answer 10

employee groups by function

Question 11

multidivisional structur

Answer 11

product, geographic, client substructures

product: employees group around diff products
geo: diff locations
client: specific customers