Chapter 14 Ensuring a Harrasment Free And Respectful Workplace

Question 1

What is the term for making biased employment decisions against a person because of their protected characteristics?

Answer 1

*Illegal discrimination

Question 2

What is the legal term describing a form of discrimination where a person is subject to threatening, intimidating, embarrassing, or other offensive and unwelcome behavior because of gender, race, ethnicity, religion, age, disability or some other protected characteristics?

Answer 2

*Harrasment

Question 3

What is the term that describes actions that insult or indicate hostility or aversion towards someone?

Answer 3

*Disrespectful behavior

Question 4

What are the steps for conducting an initial interview of an employee with complaint or concern about possible discrimination or harrasment?

Answer 4

*Receive the complaint
*Obtain details
*Respond appropriately to concerns and questions
*Close the interview

Question 5

What are the steps for carrying out an effective intervention for talking with employees about unacceptable or prohibited behavior?

Answer 5

*Document conversation
*Identify the behavior that is prohibited
*Identify policy that prohibits it
*Respond to questions and concerns
*Ask employee to stop behavior
*Ask for commitment to stop current and future similar behavior
*Report conversation to human resources.
*Monitor workplace to make sure it stopped.