Chapter 11 Evaluating Performance Flashcards
1
Q
How often do organizations conduct evaluations?
A
*Once a year
2
Q
What is an ongoing, year-long process, and not an event?
A
*The evaluation cycle
3
Q
What are common performance evaluation errors?
A
*Central tendency effect
*Recency factor
*Halo or horn
*Personal bias
4
Q
When supervisors rate everyone at midpoint of the scale, regardless of performance is an example of?
A
*Central tendency effect
5
Q
When supervisors rate based on recent events, disregarding the evaluation period is an example of?
A
*Recency Factor
6
Q
When supervisors let positive or negative performance in one area influence ratings in other areas is an example of?
A
*Halo or horn
7
Q
When supervisors allow factors not job related to influence performance ratings this is an example of?
A
*Personal Bias
