Chapter 14: Delivering the Business Solution (5%)

Question 1

role of BA during design stage

Answer 1

• facilitate communication between business + technical staff to ensure requirements are understood
• develop models + enhance documentation
• clarify aspects relating to requirements (might use scenario + impact analysis)
• work with solution architects to ensure IT requirements successfully fulfilled

Question 2

role of BA during development stage

Answer 2

work with business staff + development team to help with detailed queries about requirements + support software functionality decisions

since BA has holistic view, they can identify potential problems + suggest alternatives

Question 3

role of BA during testing stage

Answer 3

BA support business staff during user acceptance testing

BA define acceptance criteria with user stories, use case description, requirements catalogue

techniques used to define test cases + scenarios:
- use case descriptions
- decision tables

Question 4

purpose of business readiness assessment

Answer 4

BA analyses if business area where changes are to be made is sufficiently prepared to accept + operate new ways of working

Question 5

frameworks used for business readiness assessment

Answer 5

McKinsey 7S (used to analyse impact of changes but also readiness for change)

CPPOLDAT

POPIT

Question 6

elements of a benefits plan

Answer 6

context/vision

benefits profiles (benefit identifier, name, owner, stakeholders involved, relevant measures, dependencies)

benefits dependency network (enabling + actual changes required)

responsibilities

tracking procedures

Question 7

business case should be reviewed each time…

Answer 7

a request for change arises

(to ensure its still valid + impact of change is indicated)