Chapter 14

Question 1

Organizational structure (essay question)
4 parts
Definition

Answer 1

How the work of individual and teams (look up definition)

1. Centralization - top management and then down
   1a. decentralization- each level has their own decision making.
2. Formalization = written rules + explicit regulations (the larger the company the more formalized it is)
3. Span of control hierarchical levels-
   TALL- has more management and management levels (less people 4 each manager)
   Flat - less managers and more people per manager
4. Departmentalization -
   Functional structures- marketing, management etc
   Divisional structures - by product, geographical, services

Question 2

Path goal theory

Answer 2

Look up !

Question 3

Why do organizations differ

Answer 3

Mechanistic (bureaucratic)- this means decisions is centralized and the structure formalized tall span aka extensive department

Organic (no boundaries)- this means decisions are decentralized with less formalization and flat structure. Departmentalization may not exist.

Question 4

Organizational structures

Look up definitions!!!!!

Answer 4

Matrix organizations
Boundaryless
Learning organization … google, netflix, failing is ok. Just learn from it

Question 5

4 ways to deal with change

Answer 5

Active resistance - you are aware of it, and they make it known
Passive resistance- hardest to deal with… you think they are going with the change, but they are not (and you dont know)
Compliance
Enthusiastic

Question 6

Lewins three step model

Answer 6

1. Unfreezing step - ensures that the employee is ready to change (prep stage)
2. Change -execute the intended change
3. Re freeze- ensures that the change becomes permanent