chapter 14

Question 1

exporting

Answer 1

selling abroad, either direcly or indirectly by retaining foreign agents and distributors

Question 2

licensing

Answer 2

organisation grants a foreign firm the right to use intellectual properties such as patents, copy rights, manufacturing processes or trade names for a specific period of time

Question 3

franchising

Answer 3

parent company grants another firm the right to do business in a prescribed manner

Question 4

multinational corporation

Answer 4

firm that is based in one country and produces goods or provides services on one or more foreign countries

Question 5

global corporation

Answer 5

organisation that has corporate units in a number of countries that are integrated to operate as one organisation world wide

Question 6

transnational corporation

Answer 6

organisation that moves work to places with the talent to handle the job and the time to do it at the right cost

Question 7

global staffing

Answer 7

expatriates, host country nationals, third country nationals

Question 8

expatriate

Answer 8

employee who is not a citizen of the country in which a firms operations are located, but is a citizen of the country in which the organisations headquarters are located

Question 9

host country national

Answer 9

employee who is a citizen of the country where the subsidiary is located

Question 10

third country national

Answer 10

citizen of one country, working in a secong country and employed by an organisation headquartered in another country

Question 11

approaches to global staffing

Answer 11

ethnocentric, polycentric, regiocentric, geocentric staffing

Question 12

ethnocentric staffing

Answer 12

companies primarily hire expatriates to staff higher level foreign positions

Question 13

polycentric staffing

Answer 13

host country nationals re used throughout the organisation from top to bottom

Question 14

regiocentric staffing

Answer 14

reginal groups of subsidiaries reflecting the organisations strategy and structure work as a unit

Question 15

geographic staffing

Answer 15

staffing approach that uses worldwide integrated business strategy

Question 16

selecting expatriates 4 stages

Answer 16

self selection, creating a candidate pool, technical skills ssessment, making a mutual decision

Question 17

expatriate selection criteria

Answer 17

cultural adaptibility, strong communication skills, technical competence, global experience, interpersonal skills, language skills, family flexibility

Question 18

before moving

Answer 18

expatriate and families should have orientation and readjustment program, understanding the new culture, buddy system to reduce stress

Question 19

repatriation

Answer 19

process of bringing expats home