Chapter 13 - Shopping Flashcards
Describe the decision-making process. DECIDE
DEFINE the decision ENQUIRE about possible choices CONSIDER the choices INVESTIGATE the results of different courses DECIDE on a plan and put it into action EVALUATE the results
Name three factors effecting decision making.
- Needs and wants: What we must have/what we need to have
- Resources: The amount of money and time available
- Priorities: What is important to us
Name and describe 4 shopping outlets.
- Department Stores: Wide range under one roof e.g. Furniture, clothes, electronics.
- Supermarkets: Self-service stores, wide range of goods. Some have bakeries and and takeaway foods e.g. Tests
- Multiple Chain Stores: Countrywide self-service shops with their own layout and brands e.g. Dunnes Stores
- Voluntary Chains: Independently owned supermarket chains e.g. Spar
Name 5 changes is shopping practises
- Increased competition has meant better prices for consumers
- Fewer shops give credit
- Shops stock a wide range of goods
- Many shops open late on Sundays, and 24hrs
- Home delivery services available
Name 3 advantages of self-service.
- Quick and convenient
- Wide range of goods available
- Own-brand goods are competitively priced
Name 3 disadvantages of self-service.
- More temptation on impulse buy
- Credit is not usually available
- An be long queues
Name 3 advantages of counter service.
- Personal service
- Device offered
- Credit sometimes offered
Name 3 disadvantages of counter service.
- Higher prices
- More staff are needed, so higher costs
- Smaller selection of goods
Name 5 techniques used in stores to encourage consumers to buy goods.
- Heavy goods located at front - use trolled
- Essentials at back - must walk through e.g. Milk, Bread
- Essential items on low shelves, luxuries at eye level
- Smell of fresh bread is spread around a shop
- Food sampling encourages impulse buys
Name 5 guidelines for shopping.
- Always make a list and stick to it
- Avoid impulse buying
- Bring a shopping bag
- Check the dates
- Keep receipts in case something happens
How is technology used in shops?
Computerised cash registers which read barcodes. Barcodes give details of the product and help stocktaking.
What are own brands?
A shop’s own label e.g. Tesco
What is the unit price?
Goods priced according to a unit of measurement e.g. Per Litre
What is bulk buying?
Buying goods in large quantities to save money.
What is loss leader?
Goods sold at a loss
