Chapter 13

Question 1

Pluralistic ignorance

Answer 1

Ppl rely on others to identify a norm but falsely interpret other’s beliefs and feelings resulting in inaction

(Staring at other bystanders wondering what should b done)

Question 2

Diffusion of Responsibility

Answer 2

Presence of others prevents anyone person from taking responsibility (for helping)

Question 3

Urban overload hypothesis

Answer 3

City dwellers avoid being overwhelmed by stimulation by narrowing their attention, overlooking legitimate help scenarios.

Question 4

Altruistic personality

Answer 4

Collection of Personality traits such as empathy, that render some ppl more helpful than others.