Chapter 13 Flashcards
intercultural communication
focuses on sharing of meanings across cultures
cross cultural communication
focuses on comparison of communication styles
context
environment in which the communication process takes place and which helps to define the communication
low context cultures
information of any messages is contained in the message itself (the words used)
high context cultures
message is implicit; more suggested than directly expressed
proxemics
the study of how people perceive their social and personal space, relates to the places where people move and the places they work
communication
refers to the meaningful exchange process by which verbal and nonverbal information is shared through messages, and it can take many forms
channels of business communications (6)
- oral communication
- written communication
- formal communication
- informal communication
- verbal communication
- nonverbal communication
