Chapter 13

Question 2

define Beck’s cognitive-behavioural model of stress

Answer 2

• cognitive respopnses to events determine our mood.
• triggers cause automatic negative thoughts (ANT’s)
• two levels of cognition: conscious ANT’s and unconscious cognitive schemata.

Question 3

name three types of stress management tools

Answer 3

1. relaxation training
2. cognitive restructuring
3. behavioural interventions learning how to react

Question 4

define stress inoculation training

Answer 4

combination of three methods:
1. matching behaviour with circumstances
2. stay relaxed
3. give appropriate self-talk

Question 5

define the job demands-resources model (JD-R)

Answer 5

Question 6

why are systems approach interventions (incorporate both individual and organisation levels) more useful than multimodal techniques (incorporating multiple different interventions at an individual level)?

Answer 6

multimodal techniques require a lot from an individual.

Question 7

name the focus and an example of each intervention stage:
primary, secondary, tertiary

Answer 7

• primary: all employees, conflict management training
• secondary: risk employees. coping skills training
• tertiary: employees in need. CBT.