Chapter 12 - Professional & Legal Responsibilities Flashcards
Types of Feedback Instructors Should Ask For
There are three types of feedback that can provide value to instructors:
- participant feedback: consider both positive & negative comments objectively. Try not to take comments too personally
- Peer feedback: they can offer tips a class member cannot, as to what one might improve on. Offer to give them feedback on their class as well
- Supervisor Feedback: supervisors can often suggest what will make class members happier or let you know if facility or company standards are being followed.
Immediate Reflection
- after each class, identify what things went well and what didn’t. Use that info to plan a better class next session
- taking a video of a live class can help an instructor identify words, movements, talking to fast or too slow, etc.
Long term reflection
- after a certain amount of teaching, instructors can identify what formats they prefer over others
- decide if one wants to continue in certain formats or take educational courses to learn others they are more interested in
Continuing Education
Instructors stay current by:
- seeking continuing education (AFAA approved courses are best)
- recertification: taking a number of approved continuing education to recertify
- taking specialty courses: class formats, population specific classes, training on specific equipment, etc.
- attending workshops & live events: conferences provide chances to certify more than one format; class, or another certification
- taking only courses that are from established, credible sources
Experiential Development
Ways to improve in experience and technique as an instructor include:
- peer participation: attending another instructor’s class
- co-instruction: teaching a class with another instructor
- mentoring: finding a mentor or serving as one
- networking: connecting with other professionals in the same field or related ones
Professional Behaviors for Instructors
Instructors must demonstrate basic principles of customer service:
- punctuality: arriving on time; starting and ending classes on time
- communication: communicate in a polite, friendly manner. Pay attention to tone of voice, word choice, rate of speech, eye contact & body language
- physical contact: maintain professional boundaries. Physical contact should only be done with the participant’s permission and with sensitivity. Stop the contact immediately if the other person seems uncomfortable
- attire: keep what one is wearing appropriate to the class movement without making class members uncomfortable or distracted
- language: no swearing or explicit talk
- confidentiality: if personal information is shared with an instructor, they keep it private and don’t discuss with others. The instructor or facility could be held liable.
- Adhere to AFAA’s Code of Professional Conduct
Two types of liability insurance
- General liability insurance: protects the insured from ordinary negilgence (carelessness)
- Professional liability insurance: protects instructor in situations where a participant sustains a loss due to an instructor’s negligent actions or behaviors (unsafe exercise or equipment misuse)
-in the even of an accident, immediately call emergency/medical services & take detailed notes to give to the insurance company
Ethical Considerations For Instructions
- teach class with best interests of the group in mind; still considering individual needs too
- make safety a priority
- follow guidelines for proper music tempo & volume
- get proper training/education for all formats one teaches
- stay within scope of practice
- follow principles of truth, fairness, integrity
- respect professional boundaries
- maintain a professional image
Legal Issues with Music
- teaching in public in front of groups in a commercial setting requires a music license
- publishers, songwriters, record labels and artists need to be compensated through music licensing
- fitness music companies provide music with licenses for commercial use.
see page 230 for a chart of music copyrighting
Voice Care
To prevent vocal strain/injury, use the following techniques:
- project from the diaphragm: use “belly breathing” to project when talking; put less strain on vocal chords.
- use a microphone instead of shouting or screaming; use visual cues and body language to convey what you want class to do
- rest the voice: weekly or bi-weekly days of silence give the voice a break
Avoid Overtraining
- teach different formats
- manage how intensely you are moving/modify down if needed
- coach instead of demonstrating
- get adequate rest and nutrition
How to Manage Stress
- be realistic about teaching load & scheduling
- creative pressure: plan how long to keep using a routine or sequence/inform participants so they can check their progress
- reduce emotional stress by planning one’s teaching schedule wisely, reducing creative pressure, and learn to manage emotionally charged situations.
- Group Fitness Manager
- Group Fitness Manager: plans for and manages well-balanced class schedules taught by other instructors (and sometimes themselves).
- other duties include managing/developing instructors, interacting with members, tracking participation & payroll, and building an overall effective program that appeals to a wide variety of people.
- may need to take professional development classes to learn how to manage employees
Personal Trainer
- works one on one with clients to meet goals and needs
- will require a separate certification besides GFI
- often deliver results oriented classes
Group Personal Training
- trains a small group of two or more people (usually 3-5) at once
- provides motivation/camaraderie for group to workout together
- clients can still work towards specific goals
- trainers can earn a higher per session rate/ serve more clients at once
- is more affordable for clients