Chapter 12 - Motivation

Question 1

Motivation

Answer 1

Forces w/in an individual that accounts for the level, direction, and persistence of effort expended at work.

Question 2

Needs

Answer 2

Unfulfilled desires that stimulate people to behave in ways that will satisfy them
- Can be physiological or psychological

Question 3

Abraham Maslow

Answer 3

Described a hierarchy of human needs.

• Built on lower-order needs and higher-order needs
• Deficit principle
• Progression principle

Question 4

Lower-order needs

Answer 4

physiological, safety, and social needs in Maslow’s hierarchy.

Question 5

Higher order-needs

Answer 5

esteem and self-actualization needs in Maslow’s hierarchy.

- Reflect psychological development and growth

Question 6

Progression principle

Answer 6

People try to satisfy lower level needs first, then move step by step up the hierarchy.
- Happens until the level of self-actualization is reached`

Question 7

Deficit principle

Answer 7

A satisfied need is not a motivator of behavior

- People act in ways that satisfy a deprived need

Question 8

Aldred ERG theory

Answer 8

Collapses Maslow’s theory into 3

• Existence needs
• Relatedness needs
• Growth needs

Question 9

Existence needs

Answer 9

desires for physiological and material well-being.

Question 10

Relatedness needs

Answer 10

desires for satisfying interpersonal relationships.