chapter 12: leadership Flashcards

1
Q

leadership

A

“We define leadership as the ability to influence a group toward the achievement of a vision or set of goals.Organizations need strong leadership and strong management for optimal effectiveness.”

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2
Q

trait theories of leadership

A

These trait theories of leadership focus on personal qualities, including personality traits like those in the Big Five (see the chapter on personality and individual differences) and characteristics that predict two distinct outcomes: leadership emergence and leadership effectiveness.”

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3
Q

trait theories of leadership - big five traits

A

big five traits:
- researchers have consistently found extroversion to be important for several leadership outcomes. despite being the strongest predictor of motivation to lead and leader emergence, extroversion also predicts several leadership behaviors or style
- although agreeableness and emotional stability are important to some aspects of leadership (e.g., they predict follower satisfaction with the leader), openness to experience appears to be less important as a trait despite being a modest predictor of leader effectiveness and follower voice behavior (see the following chapter on power and politics). conscientiousness, on the other hand, appears to be important for several leadership behaviors and outcomes. for example, conscientiousness predicts initiating structure behaviors as well as consideration behaviors (as described later in this chapter
- conscientiousness is also a moderate predictor of leader effectiveness and follower satisfaction as well as the strongest leader trait predictor of group performance

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4
Q

trait theories of leadership - proactive personality traits

A

Leaders’ proactive personality also has an important influence on leadership outcomes. In particular, it appears to matter during specific times during a team, department, or organization’s life cycle.

For instance, leader proactivity makes all the difference in leadership transitions, as leaders are more likely to foster followers’ identification with their new agenda, become more behaviorally engaged in their work, and engage in voice behavior.

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5
Q

trait theories of leadership - dark triad traits

A
  • Research indicates they are not all bad for leadership:

Normative (midrange) scores on the Dark Triad personality traits (even psychopathy) were optimal, suggesting that having too much (or too little) of the Dark Triad traits can result in ineffective leadership.

However, this may be attributable to whether followers spend a lot of time with their leaders. When followers work closely with their leaders, they have more opportunity to observe exploitative or toxic behavior, which can diminish their trust in the leader and undermine their perceptions of leadership effectiveness

Thankfully, research indicates that building self-awareness and self-regulation skills may be helpful for leaders to control the effects of their Dark Triad traits.
This self-awareness may be difficult for leaders to achieve, especially since narcissists tend to engage in self-enhancement (e.g., perceive themselves more positively than others see them) and be selective in the feedback they elicit and listen to when it comes to leadership

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6
Q

trait theories of leadership - emotional intelligence (ei) and leadership

A

a core component of EI is empathy. Empathetic leaders can sense others’ needs, listen to what followers say (and do not say), and read the reactions of others. A leader who effectively displays and manages emotions will find it easier to influence the feelings of followers by expressing emotions appropriate for the context, such as genuine sympathy and enthusiasm for good performance

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7
Q

the fiedler contingency model (important)

A

The Fiedler contingency model proposes that group performance depends on the proper match between a leader’s style and the degree to which the situation gives a leader control. According to this model, leadership styles reflect the degree to which leaders approach situations from either a task-oriented or relationship-oriented perspective.

some of the predictions from Fiedler’s theory have not been supported: For instance, relationship-oriented leaders have been found to perform very well in favorable conditions”

we can assess it in terms of three contingency or situational dimensions:
1. Leader–member relations - is the degree of confidence, trust, and respect that members have in their leader.”
2. Task structure - is the degree to which the job assignments are regimented (that is, structured or unstructured).
3. Position power - is the degree of influence a leader has over power variables such as hiring, firing, discipline, promotions, and salary increases.
4. Favorable - a very favorable situation (in which the leader has a great deal of control) might include a payroll manager who has the respect and confidence of the employees
5. Unfavorable - an unfavorable situation, to the right in the exhibit, might be that of the disliked chairperson of a volunteer fundraising team (low leader–member relations, low task structure, low position power). In this job, the leader has very little control.

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8
Q

situational leadership theory and the 4 styles a leader can choose based on follower readiness

A

Similar to the Fiedler model, Hersey and Blanchard’s situational leadership theory (SLT) also assumes that the effectiveness of any leadership style depends on the situation and tasks involved.

*** However, SLT moves beyond Fiedler to focus on the followers. It says that successful leadership depends on selecting the right leadership style contingent on the followers’ readiness, the extent to which followers are committed toward and competent in accomplishing a specific task!!!!

  1. Telling/directing (used when followers are not quite competent, but are committed to do the task): The leader gives clear and specific directions on what to do and how to do it.
  2. Selling/coaching (used when followers have demonstrated some competence but are not quite committed or motivated to do the task—they are discouraged because they realize how far they have to go): The leader should continue to give clear and specific directions on what to do and how to do it but also should provide support, socio-emotional feedback, and encouragement and convince the employee that the task is worthwhile.
  3. Participating/supporting (used when followers are competent but have variable commitment to do the task—they worry about additional responsibility or feel insecure): Given the employee’s acquired competence at the task, the leader should take a step back and no longer be as directive—but should continue to be supportive and provide encouragement.
  4. Delegating (used when followers are competent and committed to do the task): The employee is now fully capable and committed to the task—they can now be delegated the task and left alone to get it done.”
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9
Q

follower contingency theories : leader-participation model

A

The leader–participation model relates leadership behavior to subordinate participation in decision making.

Like the previous contingency theories we have discussed, this theory suggests that leader behavior must adjust to reflect the task structure (such as routine, nonroutine, or in between) and the demands of the situation.

However, it does not cover all leadership behaviors and is limited to recommending what types of decisions might be best made with subordinate participation and shared responsibility.

It lays the groundwork for the situations and leadership behaviors most likely to elicit acceptance from subordinates and serves as a precursor to shared leadership theory

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10
Q

follower contingency theories : share leadership theory

A

the situation calls for followers to play an active role in the decision making that affects the team, work group, or unit.

Shared leadership theory takes this idea a step further to suggest that leadership can become an emergent state (see the chapter on teams) in which leadership roles are distributed across followers, and all are capable of influencing one another. Notably, shared leadership shifts the assumption that leadership is something enacted by one person to a broader understanding of leadership that is capable of being enacted by a collective.

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11
Q

follower contingency theories : followership theory

A

In many ways, followership theory “flips the leadership script” to focus on the follower’s capability to put into practice a leader’s vision or set of goals (compare with our definition of leadership from earlier).”

“Therefore, the success of a leader depends heavily on the quality and makeup of the followers they are attempting to influence toward a common goal or visions. Moreover, the leader’s emotion and behavior can be affected or influenced by followers: Engaged followers can lead to engaged leaders; exhausted followers can lead to exhausted leaders

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12
Q

Describe the positive leadership styles and relationships: leader-member exchange (lmx) theory

A

Leader-member exchange (LMX) theory:
“Think of a leader you know. Does this leader have favorite followers who make up their “ingroup”? If you answered yes, you are acknowledging the leader–member exchange (LMX) theory. LMX suggests leaders and followers have unique, one-on-one relationships that vary with each follower (e.g., some are higher quality than others). It also suggests that leaders establish a special relationship with a small group of their followers.

Limitations
“it appears as if LMX’s relationship with perceptions of trust, job satisfaction, and justice as well as with OCBs and turnover intentions depends in part on the culture”
“Another limitation is that the agreement between leaders and followers on their relationship quality (e.g., a boss might think the relationship is great, the follower might not) is not very strong”

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13
Q

charismatic leaders

A

Charismatic leaders: “Sociologist Max Weber defined charisma (from the Greek for “gift”) as “a certain quality of an individual personality, by virtue of which [they are] set apart from ordinary people and treated as endowed with supernatural, superhuman, or at least specifically exceptional powers or qualities. These are not accessible to the ordinary person and are regarded as of divine origin or as exemplary, and on the basis of them the individual concerned is treated as a leader”

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14
Q

charismatic leadership theory

A

According to charismatic leadership theory, followers attribute heroic or extraordinary leadership abilities when they observe certain behaviors (e.g., those that are values-driven, symbolic, or emotion-laden) and tend to give these leaders power.”

“A number of studies have attempted to identify the characteristics of charismatic leaders: They have a vision, have a sense of mission, are willing to take personal risks to achieve that vision, are sensitive to follower needs, and exhibit extraordinary behaviors (i.e., they “go against the flow”)

Key characteristics
1. “Vision and articulation.
Has a vision—expressed as an idealized goal—that proposes a future better than the status quo; able to clarify the importance of the vision in terms that are understandable to others.

  1. Personal risk.
    Willing to take on high personal risk, incur high costs, and engage in self-sacrifice to achieve the vision.
  2. Sensitivity to follower needs.
    Perceptive of others’ abilities and responsive to their needs and feelings.
  3. Unconventional behavior.
    Engages in behaviors that are perceived as novel and counter to norms.”
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15
Q

vision

A

By articulating an appealing vision, a long-term strategy for attaining a goal by linking the present with a better future for their team, group, or organization.

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16
Q

vision statement

A

A vision needs an accompanying vision statement, a formal articulation of an organization’s vision or mission”

17
Q

dark side of charismatic leadership

A

Dark side of charismatic leadership
“Research has shown that individuals who are narcissistic are also higher in some behaviors associated with charismatic leadership”
“charismatic leadership can unduly distort follower fairness perceptions: Because they see the charismatic leader in a positive light, they may be (consciously or not) more willing to perceive them as fair.”

18
Q

the full range leadership model

A

The full range leadership model
“The full range leadership model suggests that there are a number of approaches or styles of leadership (i.e., laissez-faire, transactional, and transformational) that vary on a continuum from passive and ineffective to active and effective.

Laissez-faire leader
“Laissez-Faire: Abdicates responsibilities, avoids making decisions.”

Transactional leader
“Contingent Reward: Contracts exchange of rewards for effort, promises rewards for good performance, recognizes accomplishments.”
“Management by Exception (active): Watches and searches for deviations from rules and standards, takes corrective action.”
“Management by Exception (passive): Intervenes only if standards are not met.”

Transformational leader
“Idealized Influence: Provides vision and sense of mission, instills pride, gains respect and trust.”

19
Q

Transformational vs Charismatic leadership

A

“At their heart, both focus on the leader’s ability to inspire followers, and sometimes they do so in the same way and with similar degrees of effectiveness.”

20
Q

Transformational vs Transactional leadership

A

“Although both tend to be important, it appears that transformational leadership is more important for group performance, OCBs, and satisfaction with the leader, whereas transactional leadership (primarily contingent reward) is more important for leader effectiveness, follower performance, and follower job satisfaction”

21
Q

What makes transformational leadership so great?

A

“Affective or attitudinal mechanism: Transformational approaches promote positive employee moods, emotions, job satisfaction, organizational commitment, and feelings of well-being.

Motivational mechanism: Transformational approaches motivate employees—they become more confident and engaged and are more willing to put in the time and effort.

Identification mechanism: Transformational approaches lead employees to personally identify with the leader and the leader’s values and identity as well as the team or organization.

Social exchange mechanism: Transformational approaches improves the quality of exchange and relationship between leaders and followers (i.e., LMX; see earlier in this chapter). Followers are also more likely to perceive that they are supported by the leader, team, and/or organization.

Justice enhancement mechanism: Transformational approaches improve employee fairness perceptions, motivating followers to contribute more and to trust the leader, team, and organization more.”

22
Q

authentic leadership

A

Authentic leadership is practiced by leaders who are self-aware (e.g., they know what is important to them, including their own strengths/weaknesses), are anchored by their mission and principles, consider others’ opinions and all relevant information before acting, and display their true selves when interacting with employees

23
Q

(un)ethical leadership

A

(Un)ethical leadership, although it has been conceptualized in many ways, refers to how leaders serve as ethical role models to followers and thus demonstrate normatively appropriate (or inappropriate) behavior by using their power in (un)ethical ways and by treating others fairly (or unfairly).174 (Un)ethical leadership tends to affect employees in a number of ways:

  1. “(un)ethical leadership has a direct influence on how employees think about moral issues and establishes an organizational culture with clear values and principles for what is (un)ethical behavior.”
  2. “ethical leadership sets the example for how employees should treat one another (therefore, reducing CWBs): It can lead employees to use less intimidation, justifications, and excuses for their behavior; it can empower employees to stand up and speak out in the face of injustice; and it can even improve customer service performance by clarifying moral reasons for treating customers right”
  3. “ethical leadership tends to improve follower job attitudes and follower perceptions of leaders—indeed, ethical leadership tends to increase followers’ trust in their leaders, which in turn can lead to these positive outcomes”
  4. “ethical leadership has direct performance implications. It enhances task performance and OCB because it improves followers’ relationship with leaders (i.e., LMX), establishes an ethical culture, and fosters organizational identification”
24
Q

servant leadership

A

Servant leadership involves going beyond self-interest to focus on opportunities that help followers grow and develop.Characteristic behaviors include listening, empathizing, persuading, acceptance, stewardship, and actively developing followers’ potential

“Because servant leadership is based on serving the needs of others, research has focused on its outcomes for the well-being of followers. Indeed, servant leadership is strongly related to follower job attitudes as well as their trust in leadership and LMX perceptions.”

25
Q

abusive supervision

A

Abusive supervision is a concern worldwide given its negative implications for OB.200 Although potentially a form of unethical leadership, abusive supervision refers to the perception that a supervisor is hostile in their verbal and nonverbal behavior (e.g., uncontrolled outbursts, public ridicule, inappropriate blaming)

26
Q

What Makes Transformational Leadership So Great?

A

It is, effective for five reasons:
i. Affective or attitudinal mechanism—promote positive employee moods,
emotions, etc.

ii. Motivational mechanism—employees are more willing to put in the time and
effort.

iii. Identification mechanism—employees to personally identify with the leader.

iv. Social exchange mechanism—employees perceive that they are supported by
the leader.

v. Justice enhancement mechanism—improves employee fairness perceptions.

27
Q

Are There Downsides to Transformational Leadership?

A

a. Some claim that transformational leadership behaviors can be construed as
manipulative and unduly granting power to inspire people.
b. It can take its toll on leaders, causing them to become emotionally exhausted and
leave their leadership positions.