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Nurs 448 (Ethics) > Chapter 12: Ethics in Organizations and Leadership > Flashcards

Chapter 12: Ethics in Organizations and Leadership Flashcards

Exam 4 (Final)

1
Q

Organizational Culture and the Ethical Climate

Organizational culture

A

Shared beliefs, values, attitudes, ideologies, practices, customs, and language

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2
Q

Organizational Culture and the Ethical Climate

Organizational ethics

A

Broad concept that encompasses culture, processes, outcomes, and character

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3
Q

Organizational Culture and the Ethical Climate

Ethic of an organization

A

Organization’s attempt to define mission and values

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4
Q

Organizational Culture and the Ethical Climate

Complex adaptive system: What does it include?

A

System of integrated parts or groups to accomplish a shared goal

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5
Q

Organizational Culture and the Ethical Climate

Complex adaptive system: What do external relationships do?

A

External relationships place the organization within a larger content/environment

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6
Q

Organizational Culture and the Ethical Climate

Organizational citizenship

A

What societies expect from open systems

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7
Q

Organizational Integrity and Trust (1 of 3)

Organizational integrity
What is there consistency in?

A

Consistency in words and deeds

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8
Q

Organizational Integrity and Trust (1 of 3)

Organizational integrity
How are relationships?

A

Mindfulness of relationships

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9
Q

Organizational Integrity and Trust (1 of 3)

Organizational integrity
What is included? What is the purpose of organizational integrity?

A

Inclusion of all voices

Collective, worthwhile purpose

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10
Q

Organizational Integrity and Trust (1 of 3)

Organizational trust:

A

Trusting organizations to uphold words and promises

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11
Q

Organizational Integrity and Trust (1 of 3)

Fiduciary relationships

A

Formal duty imposed by organizational structure based on loyalty

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12
Q

Leadership:

Leader: what do they do?

A

Furthers shared goals of organization

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13
Q

Leadership:

Successful leader: what do they do?

A

An ethical leader who aligns values of enterprise with those of individuals in it

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14
Q

Normative Leadership Theories

Ethics as praxis: What is it?

A

A person clarifies, reflects on, makes sense of, practices, and embodies a leadership theory

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15
Q

Normative Leadership Theories

Ethics as praxis: What is it composed of?

A

Servant leaders-

Transformational leaders-

Authentic leaders-

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16
Q

Normative Leadership Theories

Servant leaders:

A

consistently make decisions to further the good of the group over self-serving decisions

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17
Q

Normative Leadership Theories

Transformational leaders-

A

Focus on raising moral benchmarks on human behaviors, internalizing a sense of commitment, and importance on shared goals and relationships

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18
Q

Normative Leadership Theories

Authentic leaders-

A

people focused, serve as moral compass, facilitator, and supporter to followers

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19
Q

Using Power to Achieve Leader Success

Legitimate power

A

Originates from the belief of followers that a leader’s title gives the right to power over them

20
Q

Using Power to Achieve Leader Success

Referent power

A

Followers believe a leader has admirable qualities they want to possess

21
Q

Using Power to Achieve Leader Success

Expert power

A

Followers believe the leader has expertise

22
Q

Using Power to Achieve Leader Success

Reward power

A

Followers believe the leader will provide rewards

23
Q

Using Power to Achieve Leader Success

Coercive power

A

Followers believe the leader will penalize followers

24
Q

Compliance Programs

AKA

A

“Risk-Management”:

25
Q

Compliance Programs AKA “Risk-Management”:

A

Oversees and monitors regulatory requirements and internal policies

26
Q

Compliance Programs AKA “Risk-Management”:

Oversees and monitors regulatory requirements and internal policies

What does this include?

A

Prevent unlawful conduct
Ensure adherence to standards
Are mandatory

27
Q

Compliance Programs AKA “Risk-Management”:

Compliance Officers:

A

oversee ethical & legal issues, develop internal policies regarding conflicts of interest, and conduct formal reviews

28
Q

Conflicts of interest:

A

Self-interest incompatible with professional obligations

29
Q

Conflicts of Interest
Types:

A

Self-dealing:

Nepotism:

Excess Compensation:

External Employment:

Gifts:

Stock manipulation:

30
Q

Conflicts of Interest
Self-dealing:

A

acts in their own best interest at the expense of the business/clients

31
Q

Conflicts of Interest

Nepotism:

A

favoritism for family members or friends

32
Q

Conflicts of Interest

Excess Compensation:

A

when the organization pays a high-ranking, influential employee far more than they do other, similar roles

33
Q

Conflicts of Interest

External Employment:

A

when someone works more than one job in the same sector or double–dipping two jobs in the same organization

34
Q

Conflicts of Interest

Gifts:

A

accepting gifts from external interested parties to gain an advantage is a conflict of interest. While sometimes people give gifts without an ulterior motive, this can improperly influence someone’s judgment- consciously or unconsciously

35
Q

Conflicts of Interest

Stock manipulation:

A

executives use their position to promote the value of a security they own, artificially inflating the price and then selling their shares at a profit.

36
Q

Conflicts of Interest

Conflicts of commitment- What is it?

A

Loyalties colliding with organizational interests

37
Q

Conflicts of Interest

Disclosures- What is it?

A

statements of transparency of potential conflicts of interest

38
Q

Conflicts of Interest

Disclosures- What are providers and facilities required to provide to patients? Why?

A

Providers and facilities are required to provide Patient Disclosures so that patients know their rights and protections included in the No Surprises Act.

39
Q

Conflicts of Interest

What must the patient disclosure include:

A

The Patient Disclosure must include information on Federal restrictions on providers and facilities regarding balance billing

40
Q

Conflicts of Interest

Disclosures:
Speakers/Presenters: What is it?

A

continuing education credits are only valid/accredited if sufficient disclosures are available to audience

41
Q

Occupational Fraud and Abuse

A

“The use of one’s occupation for personal enrichment through the deliberate misuse or misapplication of the employment organization’s resources or assets”

42
Q

Occupational Fraud and Abuse

Three types:

A

Asset misappropriations:

Corruption:

Financial fraud statement:

43
Q

Occupational Fraud and Abuse

Three types:

Asset misappropriations:

A

stealing

44
Q

Occupational Fraud and Abuse

Three types:

Corruption:

A

bribery, extortion, conflict of interest

45
Q

Occupational Fraud and Abuse

Three types:

Financial fraud statement:

A

falsification of accounting records

46
Q

Occupational Fraud and Abuse

Healthcare fraud

A

Diversion

Forgery

Billing- double, phantom, unbundling, upcoding

Nurs 448 (Ethics) (13 decks)

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