Chapter 12 Flashcards

1
Q

Define Power

A

capacity influence others in state of dependence

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2
Q

5 Types of Power

A
Legitimate
Reward
Coercive
Referent
Expert
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3
Q

3 Actions to Obtain Power

A

Extraordinary Activities
Visible Activities
Relevant Activities

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4
Q

Who to cultivate to obtain power

A

Outsiders
Subordinates
Peers
Superiors

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5
Q

Empowerment

A

giving right people authority, opportunity and motivation to take initiative

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6
Q

6 Types of Influence Tactics

A
Assertiveness
Ingratiation
Rationality
Coalition Formation 
Upward Appeal
Exchange
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7
Q

n Pow stands is a personality characteristic for

A

the need for power

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8
Q

5 Aspects of Networking

A
Community Activities
Professional Activities
Contacts
Socializing
Internal Visibility
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9
Q

Define Machiavellianism

A

set of cynical beliefs about human nature, morality, & the permissibility of using various tactics to achieve one’s ends

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10
Q

5 Defensive Behaviours

A
Stalling
Overconforming 
Buck Passing 
Buffing
Scapegoating
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