chapter 12

Question 1

definition of social psych

Answer 1

the scientific study of how we think about, influence, and relate to one another

Question 2

what are attributions

Answer 2

personal theories of why people do what they do

Question 3

attributions can be _____ (when we blame the persons personality for their actions) or ______ (when we blame whats going on in their lives)

Answer 3

dispositional
situational

Question 4

only see them in one situation, but we assume their behavior in that situation is a reflection of who they are. what is this

Answer 4

fundamental attribution error

Question 5

what are schemas

Answer 5

mental blueprints of social situations

Question 6

how do schemas benefit us

Answer 6

help us know what to expect and how to act

Question 7

what are self-fulfilling prophecies

Answer 7

predictions that we make come true with our actions

Question 8

under what 2 conditions are attitudes most likely to influence our behaviors

Answer 8

outside influences are minimal and attitude is strong

Question 9

when our attitudes and behaviors do not match, we experience a discomfort known as ____ ______

Answer 9

cognitive dissonance

Question 10

who originated concept of cognitive dissonance

Answer 10

festinger

Question 11

when we act in ways that are inconsistent with our attitudes, and we experience the discomfort, we have 2 ways to alleviate discomfort. what are they

Answer 11

blame situation and change our opinions to match the behaviors

Question 12

in festingers study, which group changed their opinion and actually liked the boring task after lying

Answer 12

$1 group, could not blame situation

Question 13

what is conformity

Answer 13

when we change our behaviors to go along with UNSPOKEN PRESSURE

Question 14

why isnt conformity a bad thing

Answer 14

we conform to norms- helps society to function

Question 15

who conducted study and gave the correct answer of the wrong that everyone in room was giving

Answer 15

aschs line study

Question 16

what is compliance

Answer 16

when we change our behavior to go along with SPOKEN REQUEST

Question 17

____ spent years studying compliance by going under cover and training to become a _____ _______ (someone whos job is to get ppl to go along w requests_

Answer 17

cialdini
compliance professionals

Question 18

2 examples of compliance professionals

Answer 18

salesman, fundraisers

Question 19

2 techniques for inducing compliance discovered by cialdini

Answer 19

ingratiation , foot in the door

Question 20

what is ingratiation

Answer 20

getting ppl to like you

Question 21

what is foot in door

Answer 21

get others to go along w large requests by first getting them to go along w smaller, related requests

Question 22

___ is the norm of returning favors

Answer 22

reciprocity

Question 23

one technique for inducing compliance is called ____ _____. we can get ppl to go along with a request if we tell them others are doing it

Answer 23

social validation

Question 24

what is obediance

Answer 24

when we change our behavior to go along with DIRECT ORDER

Question 25

who conducted the famous and SHOCKING study on obedience

Answer 25

milgrams

Question 26

______ _____ is when the presence of others, such as an audience, improves performance

Answer 26

social facilitation

Question 27

______ ______ tendency to slack off when working in a group

Answer 27

social loafing

Question 28

why does social loafing occur

Answer 28

feel less accountable and less responsible

Question 29

____ loss of self awareness and self restraint when in a large group

Answer 29

deindividuation

Question 30

___ _____ tendency to be less likely to help when others are present

Answer 30

bystander affect