Chapter 11: Progress

Question 1

Progress: the measure of the achievement of the ________s of a plan

Answer 1

Progress: the measure of the achievement of the objectives of a plan

Question 2

Forecast: a prediction made by studying historical _____ and ______ patterns.

Answer 2

Forecast: a prediction made by studying historical data and past patterns.

Question 3

Exception: a situation where it can be _______ that there will be a deviation beyond the tolerance levels agreed between the _______ ________ and the project board (or between the project board and business layer).

Answer 3

Exception: a situation where it can be forecast that there will be a deviation beyond the tolerance levels agreed between the project manager and the project board (or between the project board and business layer).

Question 4

What does effective progress management include (7items)?

Answer 4

Effective progress management includes:
● defining management levels and tolerances for progress control
● applying two types of control (event-driven and time-driven)
● reviewing progress and lessons
● reporting progress and lessons
● forecasting remaining work
● escalating
● using data.

Question 5

Table 11.1 The seven tolerance types by layer
Open book and ask each other questions

Question 6

What is the difference of an event driven and a time driven control?

Answer 6

Event-driven control: a control that occurs when a specific event occurs. For example, this could be the end of a stage, the completion of the project initiation documentation, or the creation of an exception report. It could also include organizational events that may affect the project, such as the end of the financial year.

Time-driven control: a management control that occurs at predefined periodic intervals. For example, this could be producing highlight reports for the project board or checkpoint reports showing the progress of a work package.

Question 7

Definition: lesson

A lesson is information to facilitate the future of the ______ or other projects and actively promote ________ from experience. The experience may be positive, as in a successful test or outcome, or negative, as in a mishap or failure.

Answer 7

Definition: lesson

A lesson is information to facilitate the future of the project or other projects and actively promote learning from experience. The experience may be positive, as in a successful test or outcome, or negative, as in a mishap or failure.

Question 7

Which 5 questions should the analysis of a lesson answer?

Answer 7

The analysis of a lesson should answer five questions in the following order:
● what did we expect to occur?
● what actually happened?
● what worked well and why?
● what did not work and why?
● what needs to be done differently or what needs to be repeated?

Question 7

Is the checkpoint report time-driven or event-driven?

Answer 7

It is time-driven

Question 7

Exception report: it is provided from the _____ ______ to the _____ _____ and it is _____-driven.

Answer 7

It is provided by the project manager to the project board and it is event-driven.

Question 8

is the highlight report time or event-driven?
What is its use?

Answer 8

It is time-driven.

It is use is to provide a progress and status
update of the project and stage

Question 9

How many steps is the PRINCE 2 technique for exception management?

Answer 9

SIX

Question 10

If a different to the PRINCE2 exception management technique is decided to be used, where shall this be documented?

Answer 10

The use of an alternative procedure should be documented as part of the tailoring decisions in the project initiation documentation.

Question 11

On the exception management technique, on step 1, when does a team manager raise an issue to the project manager?

Answer 11

STEP 1: Product takes work package outside of its tolerances - issue mentioned at issue register by team manager

Question 12

If the issue can be resolved by the project manager within the stage tolerances, is an exception report still required?

Answer 12

NO, If the issue can be resolved by the project manager within the stage tolerances, the resolution will not require an exception report to be created. However, the issue will be reported in the next highlight to the project board, and a note may be made in the lessons log.

Question 13

STEP 2: The exception report is sent to the project ______ or project _____ at the directing level, along with any other relevant data to assist in their decision.

Answer 13

The exception report is sent to the project board or project executive at the directing level, along with any other relevant data to assist in their decision.

Question 14

STEP 3: The project board may implement the exception report and request an exception plan from the project executive. True or False?

Answer 14

False.

The project board may implement the exception report and request an exception plan from the project manager.

Question 15

STEP 4: The project manager ceases the current stage and introduces a _____ boundary to create the ______ plan and adjust any other related information in the project _______ _________.

Answer 15

STEP 4: The project manager ceases the current stage and introduces a stage boundary to create the exception plan and adjust any other related information in the project initiation documentation

Question 16

STEP 5: The project board may reject or approve the exception plan from the project manager. True or False.

Answer 16

True

Question 17

STEP 6: The project executive authorizes the next set of work packages for the delivering level to recommence, taking into consideration the issue that triggered the exception.

True or False?

Answer 17

False.

It is the project manager

Question 18

What are the 3 commonly asked questions on a daily stand up meeting?

Answer 18

● what have you done since yesterday?
● what are you planning to do today?
● have you encountered any problems or issues?

Question 19

The project executive may request an audit of the project if compliance against sustainability regulations is required.

Advice should be sought from the quality assurance function with the business or programme.

True or False?

Answer 19

True

Question 20

Sustainability reporting should be separate from the agreed reporting requirements but rather integrated into the cyclical analysis of the project data by the project manager, team managers, and project support.

True or False?

Answer 20

False.

Sustainability reporting should not be separate from the agreed reporting requirements but rather integrated into the cyclical analysis of the project data by the project manager, team managers, and project support.

Question 21

What are the 9 management products produced in relation to the progress practice?

Answer 21

1. Digital & Data management approach
2. Daily Log
3. Lessons Log
4. Checkpoint report
5. Highlight report
6. Lessons Report
7. Exception Report
8. End stage report
9. End project report

Question 22

What is the difference between the lessons log and the daily log?

Answer 22

The daily log records informal issues and required actions, the lesson log records lessons that apply to this project or future projects.

Question 23

Can a lessons report be created at any time during a project? What is the difference between lessons log and lessons report?

Answer 23

Yes.

Lesson report: detailed lesson’s review of a specific lesson. Can be included in the end stage and end project report but can also be created anytime.
Lesson log: it is an informal repository of lessons.

Question 24

Who sets the project and who sets the stage tolerances?

Answer 24

Business layer - project tolerances
Project executive - stage tolerances

Question 25

Who remains accountable to the business on sustainability reporting for the project?

Answer 25

The project executive

Question 26

Who produces lessons reports, highlight reports, exception reports, end stage reports, and the end project report?

Answer 26

The project manager