Chapter 11 Flashcards
Requirements Process?
Personas and User Stories
Scenarios and Use Cases
Requirements
User Stories?
Client’s Terms
Use Cases?
Your terms
Requirements document as?
a Tool
Fundamental Steps?
Requirements Design Implementation Test Deployment Maintenance
Fundamental Documentation?
Functional Spec Design Document Code Test Plan User Documentation Design Documentation
From Client to Plan?
Personal and User stories Scenarios and Use Cases Requirements Prototyping and Usability Testing Deployment
Understand and Characterize Users?
Identify the user groups
Understand their goals
Determine the total user experience
How user perform their tasks now
Personas and User Stories?
Used as an aid to help express, discuss and validate design questions and decisions
Scenarios and Use Cases?
Scenarios are stories that help us understand interactions
- What should this product do?
- What if?
Generalizing to Use Cases?
A statement of the functionality users expect and need, organized by functional units
Different from user stories because they are from the software’s perspective
Use Case Usage?
Determining features
Basis for communicating with clients
Generating test cases
Open-Ended Questions?
Have no one definite answer
Example: Why is this issue important?
Pros of Open-Ended Questions?
Yields quotable material
Cons of Open-Ended Questions?
Responses are more difficult to catalogue and interpret
Closed-Ended Questions?
Ask participants to choose from a specific set of answers
Pros of Closed-ended Questions?
Easy to quantify
Cons of Closed-Ended questions?
Limited results, may not know the answer a respondent wants to give
Likert-Scale?
To assess a person’s feelings about something.
Types of Questions to avoid?
Biased Questions Questions that assume what they ask Double-barreled Questions Confusing or Wordy Questions Questions that do not relate to what you want to learn
Biased Questions?
Questions that encourage your participants to respond to the question in a certain way
Questions that assume what they ask?
These questions are a type of biased question and lead your participants to agree or respond in a certain way
Double Barreled Questions?
One that has more than one question embedded within it.
Confusing or Wordy Question?
Make sure your questions are not confusing or wordy. It can lead to confused participants
Questions that do not relate to what you want to learn?
Questions must be directly related to what are you studying.
Biased Data?
Information that leads the respondent to answer in a particular way
Respondent?
Someone who answers survey questions
Investigator?
The person who administers the survey
Relevant Subjects?
People who have knowledge about the survey’s topics
Validity?
Survey measures what it says it is measuring
Convenience Sample?
A sample of individuals that are easiest to reach or sampling that is done easy. Convenience sampling does not represent the entire population so it is considered bias.
Questionnaire Language Should be?
Simple Specific Free of bias Not patronizing Technically accurate Addressed to those who are knowledgeable
A poorly designed questionnaire renders?
Results meaningless
Factors to consider when it comes to Question Design?
Make items clear
Avoid double-barreled questions
Respondent must be competent to answer
Questions should be relevant
The sequence of questions in the questionnaire should be?
Logical
