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Human Computer Interaction > Chapter 11 > Flashcards

Chapter 11 Flashcards

1
Q

Requirements Process?

A

Personas and User Stories
Scenarios and Use Cases
Requirements

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2
Q

User Stories?

A

Client’s Terms

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3
Q

Use Cases?

A

Your terms

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4
Q

Requirements document as?

A

a Tool

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5
Q

Fundamental Steps?

A 
Requirements
Design
Implementation
Test
Deployment
Maintenance
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6
Q

Fundamental Documentation?

A 
Functional Spec
Design Document
Code
Test Plan
User Documentation
Design Documentation
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7
Q

From Client to Plan?

A 
Personal and User stories
Scenarios and Use Cases
Requirements
Prototyping and Usability Testing
Deployment
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8
Q

Understand and Characterize Users?

A

Identify the user groups
Understand their goals
Determine the total user experience
How user perform their tasks now

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9
Q

Personas and User Stories?

A

Used as an aid to help express, discuss and validate design questions and decisions

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10
Q

Scenarios and Use Cases?

A

Scenarios are stories that help us understand interactions

  • What should this product do?
  • What if?
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11
Q

Generalizing to Use Cases?

A

A statement of the functionality users expect and need, organized by functional units
Different from user stories because they are from the software’s perspective

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12
Q

Use Case Usage?

A

Determining features
Basis for communicating with clients
Generating test cases

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13
Q

Open-Ended Questions?

A

Have no one definite answer

Example: Why is this issue important?

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14
Q

Pros of Open-Ended Questions?

A

Yields quotable material

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15
Q

Cons of Open-Ended Questions?

A

Responses are more difficult to catalogue and interpret

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16
Q

Closed-Ended Questions?

A

Ask participants to choose from a specific set of answers

17
Q

Pros of Closed-ended Questions?

A

Easy to quantify

18
Q

Cons of Closed-Ended questions?

A

Limited results, may not know the answer a respondent wants to give

19
Q

Likert-Scale?

A

To assess a person’s feelings about something.

20
Q

Types of Questions to avoid?

A 
Biased Questions
Questions that assume what they ask
Double-barreled Questions
Confusing or Wordy Questions
Questions that do not relate to what you want to learn
21
Q

Biased Questions?

A

Questions that encourage your participants to respond to the question in a certain way

22
Q

Questions that assume what they ask?

A

These questions are a type of biased question and lead your participants to agree or respond in a certain way

23
Q

Double Barreled Questions?

A

One that has more than one question embedded within it.

24
Q

Confusing or Wordy Question?

A

Make sure your questions are not confusing or wordy. It can lead to confused participants

25
Q

Questions that do not relate to what you want to learn?

A

Questions must be directly related to what are you studying.

26
Q

Biased Data?

A

Information that leads the respondent to answer in a particular way

27
Q

Respondent?

A

Someone who answers survey questions

28
Q

Investigator?

A

The person who administers the survey

29
Q

Relevant Subjects?

A

People who have knowledge about the survey’s topics

30
Q

Validity?

A

Survey measures what it says it is measuring

31
Q

Convenience Sample?

A

A sample of individuals that are easiest to reach or sampling that is done easy. Convenience sampling does not represent the entire population so it is considered bias.

32
Q

Questionnaire Language Should be?

A 
Simple
Specific
Free of bias
Not patronizing
Technically accurate
Addressed to those who are knowledgeable
33
Q

A poorly designed questionnaire renders?

A

Results meaningless

34
Q

Factors to consider when it comes to Question Design?

A

Make items clear
Avoid double-barreled questions
Respondent must be competent to answer
Questions should be relevant

35
Q

The sequence of questions in the questionnaire should be?

A

Logical

Human Computer Interaction (9 decks)

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