Chapter 11 Flashcards

(35 cards)

1
Q

Requirements Process?

A

Personas and User Stories
Scenarios and Use Cases
Requirements

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2
Q

User Stories?

A

Client’s Terms

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3
Q

Use Cases?

A

Your terms

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4
Q

Requirements document as?

A

a Tool

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5
Q

Fundamental Steps?

A
Requirements
Design
Implementation
Test
Deployment
Maintenance
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6
Q

Fundamental Documentation?

A
Functional Spec
Design Document
Code
Test Plan
User Documentation
Design Documentation
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7
Q

From Client to Plan?

A
Personal and User stories
Scenarios and Use Cases
Requirements
Prototyping and Usability Testing
Deployment
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8
Q

Understand and Characterize Users?

A

Identify the user groups
Understand their goals
Determine the total user experience
How user perform their tasks now

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9
Q

Personas and User Stories?

A

Used as an aid to help express, discuss and validate design questions and decisions

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10
Q

Scenarios and Use Cases?

A

Scenarios are stories that help us understand interactions

  • What should this product do?
  • What if?
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11
Q

Generalizing to Use Cases?

A

A statement of the functionality users expect and need, organized by functional units
Different from user stories because they are from the software’s perspective

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12
Q

Use Case Usage?

A

Determining features
Basis for communicating with clients
Generating test cases

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13
Q

Open-Ended Questions?

A

Have no one definite answer

Example: Why is this issue important?

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14
Q

Pros of Open-Ended Questions?

A

Yields quotable material

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15
Q

Cons of Open-Ended Questions?

A

Responses are more difficult to catalogue and interpret

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16
Q

Closed-Ended Questions?

A

Ask participants to choose from a specific set of answers

17
Q

Pros of Closed-ended Questions?

A

Easy to quantify

18
Q

Cons of Closed-Ended questions?

A

Limited results, may not know the answer a respondent wants to give

19
Q

Likert-Scale?

A

To assess a person’s feelings about something.

20
Q

Types of Questions to avoid?

A
Biased Questions
Questions that assume what they ask
Double-barreled Questions
Confusing or Wordy Questions
Questions that do not relate to what you want to learn
21
Q

Biased Questions?

A

Questions that encourage your participants to respond to the question in a certain way

22
Q

Questions that assume what they ask?

A

These questions are a type of biased question and lead your participants to agree or respond in a certain way

23
Q

Double Barreled Questions?

A

One that has more than one question embedded within it.

24
Q

Confusing or Wordy Question?

A

Make sure your questions are not confusing or wordy. It can lead to confused participants

25
Questions that do not relate to what you want to learn?
Questions must be directly related to what are you studying.
26
Biased Data?
Information that leads the respondent to answer in a particular way
27
Respondent?
Someone who answers survey questions
28
Investigator?
The person who administers the survey
29
Relevant Subjects?
People who have knowledge about the survey’s topics
30
Validity?
Survey measures what it says it is measuring
31
Convenience Sample?
A sample of individuals that are easiest to reach or sampling that is done easy. Convenience sampling does not represent the entire population so it is considered bias.
32
Questionnaire Language Should be?
``` Simple Specific Free of bias Not patronizing Technically accurate Addressed to those who are knowledgeable ```
33
A poorly designed questionnaire renders?
Results meaningless
34
Factors to consider when it comes to Question Design?
Make items clear Avoid double-barreled questions Respondent must be competent to answer Questions should be relevant
35
The sequence of questions in the questionnaire should be?
Logical