Chapter 11

Question 1

Leaders

Answer 1

Inspire, create opportunities, coach and motivate people to gain support.

Question 2

Managers

Answer 2

Make things happen and keep work on schedule, and engage I routine interactions to fulfil planned actions.

Question 3

Leadership

Answer 3

Special type of interpersonal influence that gets and individual or group to do what the leader wants done.

Formal - process of exercising influence from a position of formal authority.
Informal - process of exercising influence through special skills or resources that meet the needs of other people.

Question 4

Trait approach

Answer 4

Established a precedent for research into leadership, easy to misdiagnose individual traits.

Question 5

Behavioural approach

Answer 5

Pro: Provides a more action orienrated understanding of leadership. Can be applied with trait theory for a comprehensive view of leadership style.

Con: cultural variables can change predicted behavioural outcomes. What applies in one situation may not work in another.

Question 6

Contingency approach

Answer 6

Lack of consistency from trait or behavioural models leads to and understanding that the leaders situation is a major contributing variable.