Chapter 11 Flashcards
What is risk management?
- the process of identifying potential threats that could severely damage or completely ruin an organization and taking action to reduce those risks.
What can lead to an organization having a bad reputation?
- poor pt outcomes
- suspicious acconti
- fraud
- false advertisement
- unprofessional behavior
How can an organization reduce the risk of adverse effects of using clinical equipment?
- regular maintenance of all equipment used.
- inspect equipment before each use
- don’t use extension chords especially across the gym floor
What assists in the protecting the patient, practitioners, and healthcare organizations when questioned about patient’s care aries?
- medical record
What are 7 (out of 20 total) basic principles of documentation that can lesson the risk of organization being in a law suit?
- to be honest in documentation
- documentation is the single most important evidence of PT’s judgement, actions, skills, and decision-making
- only person delivering care can, and must document
- must be detailed enough so that another practitioner can assume care
- should clearly ID important characteristics of the pt, support diagnosis, justified treatment, and establish outcomes.
- all significant information about the pt should be included.
- entries need to be timely.
- written documentation must be must be legible
- all space on a standardized form must be completed, even if N/A, or a line through the space.
T/F - supervision of PTA or other support staff personnel are the managers professional liability?
- true
What is the most powerful risk management tool? How to do it?
- establishing professional rapport with patients.
- take immediate action when injury occurs and tell the truth, be honest and calm, focus on the pt’s best interest, make follow-up calls to pt.
define an incident.
- anything that is not consistent with routine care or normal operations.
define occurrence.
- may be use for clinically related incidents.
what is a sentinel event?
- another term for incidents or occurrences that signal that a death or serious physical or psychological injury or risk thereof has occurred.
what are the (9) basic content of an incident report consist of?
- date and time
- names of persons involved
- age, sex, diagnosis, physical
- description of the event
- name/contact information of witnesses
- witness’s description of event
- treatment offered or rendered
- name, title, position of person completing report
- signature and date of person preparing the report
define tort.
- an injury or wrong - other than breach of contract - committed on another person, his/her property, or reputation for which the injured party is entitled to seek compensation.
What is negligence?
- failure to exercise that degree of care that a reasonable person would exercise under the same circumstances.
The tort of malpractice consist of the what (4) elements?
- the duty to conform to a certain standard of care
- the failure to conform to the required standard of care
- actual injury or damage.
- a legally sufficient casual connection between the conduct and the injury.
Healthcare organizations may be prosecuted under or all jurisdictions just like the actions of individuals including…(4)?
- false claims act 1986
- medicare and medicaid patient proaction act of 1987
- HIPAA 1996
- HIPPA title II
