Chapter 11 Flashcards
Arbitration
the use of a neutral third party who conducts a formal hearing on an unresolved dispute and then decides on a solution
Boycotts
refusals to do business with a particular company
Canadian Industrial Relations Board (CIRB)
a federal agency that interprets and administers provisions of labour law to support constructive labour–management relations
Collective agreement
A written contract between the employer and the union outlining the working conditions, wages, and benefits of the employees and management’s rights
Collective bargaining
the process of negotiating labour agreements that provide for compensation and working arrangements mutually acceptable to the union and to management
Conciliation
the process of discovering the goals of each party and encouraging a settlement
Distributive bargaining
negotiation strategy that generally involves tension and conflict because the goal is to achieve your items at the loss of another party’s items; a win–lose scenario
Grievance procedures
a formally established course of action for resolving employee complaints against management
Injunction
a court order requiring a person or group either to perform some act or to refrain from performing some act
Integrative bargaining
negotiation strategy that emphasizes building long-term relationships and using problem-solving techniques and collaboration to develop mutually beneficial agreements; a win–win scenario
Labour contract
a written agreement between labour and management that is in force for a set period of time
Labour Union
an organization that represents workers in dealing with management over issues involving wages, hours, and working conditions
Lockout
a business’s refusal to allow union employees to enter the workplace
Mediation
the process of settling issues in which the parties present their case to a neutral mediator
Negotiations
the process of two or more parties resolving issues
Picketing
marching back and forth in front of a place of employment with signs
Ratification
approval of a labour contract by a vote of the union
Replacement workers
non-union workers hired by management to replace striking union workers
Lockdowns
a business’s refusal to allow union employees to enter the workplace
Strikes
temporary work stoppages by employees, calculated to add force to their demands
Canadian Union of Public Employees (CUPE)
Canadas largest union, representing over 700,000 members across Canada in various sectors such as healthcare and education
Unifor
Canadas largest private sector union, representing over 300,000 workers across the country in a wide array of sectors
National Union of Public and General Employees (NUPGE)
Representing over 390,000 individuals working to deliver public services. 11 components and 3 affiliated unions
