Chapter 10: Project Resource Management Flashcards
True or False: The project manager should be influencing the project team, including managing the environment, communications and cultural issues.
True
The process of identifying who will be doing which project role and their responsibilities, reporting and creating the resource management plan.
Plan Resource Management
A data representation chart that show the reporting relationships on a project.
Hierarchical-Type Charts
A data representation chart that shows the resources assigned to work packages.
Responsibility Assignment Matrix (RAM)
A resource assignment matrix that shows who is responsible, accountable, consulted on and should be informed of each project type.
RACI Chart
A document that shows roles and responsibilities in written format.
Text Oriented Format
The plan used to manage physical and staff resources.
Resource Management Plan
A document that outlines the acceptable behavior within the project team.
Team Charter
A process that determines which resources are needed to accomplish each activity.
Estimate Activity Resources
A decision making tool for selecting team members for a project based on criteria such as communication capabilities, location, availability, cost, experience and education.
Decision Making
The process of getting the staff and physical resources required to build the deliverables.
Acquire Resources
The process in which the project manager brings the team together and ensures they function as one.
Develop Team
A team development model that includes the five stages that a team goes through.
Tuckman’s Ladder
What are the five stages of Tuckman’s Ladder?
Forming, Storming, Norming, Performing, Adjourning
The technique of bringing all of the team together in one space.
Colocation (AKA Tight Matrix or War Room)
The theory that shows te human needs required for motivation.
Maslow’s Hierarchy of Needs
The theory that postulates that people do not like to work and will avoid responsibility.
MacGregor’s Theory X
The theory that postulates that people like to work and are willing to get the job done.
MacGregor’s Theory Y
The theory concerned with increasing employee loyalty to an organization by emphasizing employee well-being inside and outside of work.
Theory Z
The theory that states that in order for employees to be motivated they need to have three things in place: Achievement, Power and Affiliation
David McClelland’s Theory of Needs (AKA Achievement Theory or Three Needs Theory)
The theory that states that for people to be motivated that hygiene (job security, salary, work conditions, etc) and motivation (achievement, responsibility, opportunity, etc. ) factors are important.
Herzberg’s Theory
The theory that states that people will perform in accordance with the benefits they receive.
Expectancy Theory
The process of managing the project team as the project is progressing.
Manage Team
What is the problem solving technique used for the exam?
Define the cause, Analyze the problem, Identify the solution, Implement the solution, Review the solution and Confirm the solution solved the problem
