Chapter 10: Organizational Culture

Question 1

organizational culture

Answer 1

a system of shared meaning held by members that distinguishes the organization from other organizations

Question 2

7 primary characteristics of an organizations culture

Answer 2

innovation/risk taking
attention to detail
outcome orientation
people orientation
team orientation
aggressiveness
stability

Question 3

Levels of Culture 4

Answer 3

artifacts
beliefs
values
assumptions

Question 4

artifacts

Answer 4

aspects of an organization that you see hear and feel

Question 5

beliefs

Answer 5

understanding of how each of the objects relate to eachother

Question 6

values

Answer 6

the stable long-lasting beliefs about what is important

Question 7

assumptions

Answer 7

the taken for granted notions of how something should be

Question 8

organizational climate

Answer 8

referes to the shared perceptions organizational members have about their organizations and work environment

Question 9

Dominant culture

Answer 9

expresses the core values that are shared by a majority of the organizations members

Question 10

subcultures

Answer 10

tend to develop in large organizations to reflect common problems, situations or experiences

Question 11

Strong cultures

Answer 11

organizations core values are both intensely held and widely shared
influence behaviour of its members
builds cohesiveness, loyalty and organizational commitment

Question 12

core values

Answer 12

the primary or dominant values that are accepted throughout the organization

Question 13

rituals

Answer 13

repetitive sequences of activities that express and reinforce the key values of the organization

Question 14

material symbols

Answer 14

conveys to employees what is important,

Question 15

Creating & Sustaining Culture

Answer 15

selection
top management
socialization

Question 16

Socialization Model

Answer 16

pre arrival stage
encounter stage
metamorphosis stage
      productivity
      commitment
      turnover

Question 17

socialization

Answer 17

the process that adapts new employees to an organizations culture

Question 18

Entry Socialization Models

Answer 18

formal vs informal
individual vs collective
fixed vs variable (time schedule)
serial vs random (shadow vs no one)
intuitive vs divestiture ( qualifications upheld or stripped- ie frats)

Question 19

Liabilities of Organizational Culture

Answer 19

barriers to change (can impede)
barriers to diversity ( creates conformity)
barriers to mergers and acquisitions

Question 20

Strategies for Merging Cultures

Answer 20

Assimilation- entire new organization takes on the culture of the one the merging organizations

separations- organizations remain separate and cultures maintained

integration= hybrid culture is formed

Question 21

bicultural audit

Answer 21

an examination of the differences between two potential mergers prior to a merger to determine whether the cultures will be able to work together

Question 22

positive organizational culture

Answer 22

culture that emphasizes building on the employees strengths, rewards more than punishes and emphasizes individual vitality and growth