Chapter 10

Question 1

Power definition

Answer 1

Potential ability to influence behavior, to change the course of events, to overcome resistance, and to get people to do things that they would not otherwise do (Pfeffer)

Question 2

Reward Power Definition

Answer 2

Based on a person’s ability to control resources and control others

Question 3

Coercive Power Definition

Answer 3

Based on person’s ability to inflict punishment or aversive consequences on another person or make threats that the other person believes will result in punishment

Question 4

Legitimate Power Definition

Answer 4

Based on internalized values of the other person’s that give the legitimate right to agent to influence

Question 5

Referent Power Definition

Answer 5

Based on desire of other persons to identify with the agent wielding power because he/she in attractive

Question 6

Expert Power Definition

Answer 6

Based on extent to which others attribute knowledge and expertise to the power holder

Question 7

Enpowernment Definition

Answer 7

Authority to make decisions within one’s area of responsibility without first having to get approval from someone else

Question 8

Organizational Politics Definition

Answer 8

Consists of intentional acts of influence undertaken by individuals or groups to enhance or protect their self-interest when conflicting courses of action are possible