Chapter 1- Public Administration: The People's Business

Question 1

public administration

Answer 1

the enterprise by which governments and their associated private partners serve the public purposes through the delivery of public services

Question 2

government

Answer 2

the legal entity that is charged by a constitution to make and enforce laws and be the highest authority in the country

Question 3

governance

Answer 3

the process by which government implements those policies that it has authority for

Question 4

politics

Answer 4

the conflict and cooperation over the distribution of benefits and cost in society, which entail the exercise of power by those with the ability to influence public choices

Question 5

the seven essential public purposes

Answer 5

1. protect the lives, property, and rights of citizens
2. maintain the supply of essential resources
3. support people who are unable to care for themselves
4. promote steady and balanced economic growth
5. promote quality of life and personal opportunity to succeed
6. protect the natural environment
7. promote scientific and technological advancement

Question 6

why has government grown larger and more complex? (3)

Answer 6

population growth and urbanization
globalization
public demands for more and better services

Question 7

ethical values for public services (7)

Answer 7

rule of law
fairness
responsibility
competence
efficiency
social justice
sustainability

Question 8

stewardship

Answer 8

the public administrator’s willingness and ability to earn the public’s trust by being an effective and ethical agent in carrying out the republic’s business