Chapter 1 Introduction to the FO

Question 1

Four management principles:

Answer 1

1) Unity of command.
2) Span of control.
3) Division of labor.
4) Discipline. Page 11

Question 2

Four functions of management:

Answer 2

Planning. 
Organizing. 
Leading. 
Controlling. 
Identified by Henry fayol

Question 3

Means putting resources together into an orderly, functional, structured hole.

Answer 3

Organizing. Page 13

Question 4

Means developing a scheme, program, or method that is worked out before hand to accomplish and objective.

Answer 4

Planning. Page 13

Question 5

Covers planning that is 1 to 3 years in advance?

Answer 5

Medium range planning. Page 13

Question 6

Covers developing a plan that extends up to a year.

Answer 6

Short range planning

Question 7

Covers events longer than three years in advance.

Answer 7

Long-range planning

Question 8

Developing a budget can be done in what function of management?

Answer 8

Planning. Page 13

Question 9

Means guiding or directing any course of action.

Answer 9

Leading. Page 13

Question 10

A complex process of influencing others to accomplish a task

Answer 10

The act of leadership

Question 11

Means re-straining, regulating, governing, counteracting, or overpowering.

Answer 11

Controlling.

Question 12

Includes motivating, training, guiding, and directing employees

Answer 12

Leading

Question 13

Includes establishing goals and objectives and developing a way to meet in evaluate those goals and objectives

Answer 13

Planning

Question 14

___Are developed by various government or government authorized organizations to implement a law that has been passed by a government body

Answer 14

Rules and regulations

Question 15

Develop to provide a definite guidelines for present and future actions

Answer 15

Policies

Question 16

Written organizational directives that established or prescribe specific operational or administrative methods to be followed routinely for the performance of designated operations or actions

Answer 16

Standard operating procedures

Question 17

The key to improving ethical choices is to have?

Answer 17

Clear organizational values

Question 18

_And_are the primary causes of death within a burning structure

Answer 18

Flashover and structural collapse

Question 19

The IAFC identifies the fire officer Blank level as a managing fire officer

Answer 19

2

Question 20

At this level, emphasis is placed on accomplishing the department’s goals and objectives by working through subordinates to achieve desired results.

Answer 20

FO 1

Question 21

Duties: FO 1 level

Include record keeping, managing projects, preparing budget requests, initiating and completing station maintenance requisitions, and conducting preliminary accident investigations.

Answer 21

Administrative duties

Question 22

Duties: FO 1 level

Developing preincident plans, providing company level training, delivering public education programs, and responding to community inquiries

Answer 22

Non emergency duties

Question 23

Duties: FO 1 level

Making work assignments and ensuring that health and safety procedures are followed

Answer 23

Supervisory duties

Question 24

Duties: FO 1 level

Supervising a group of FFs performing company level tasks, functioning as the initial arriving officer at an emergency scene, performing a sizeup, and establishing the incident management system

Answer 24

Emergency duties

Question 25

Duties: Implementing the IAP, deploying resources, and maintaining personnel accountability

Answer 25

Emergency duties

Question 26

The IAFC calls the _______level a Supervising Fire Officer

Answer 26

FO 1 level

Question 27

The use of trumpets to symbolize the rank of chief also signifies the chief's need to?

Answer 27

Communicate clearly

Question 28

The _______creates a structure for managing the department as well as fire ground operations

Answer 28

Chain of command

Question 29

Supervising and managing officers report directly to an?

Answer 29

Administrative officer

Question 30

_______are responsible for managing the activities of several fire companies within a defined geographic area, usually in more than one fire station

Answer 30

Battalion or district chiefs

Question 31

_______ is usually the officer in charge of a single alarm working fire

Answer 31

Battalion

Question 32

The ________ is the executive fire officer who has overall responsibility for the administration and operations of the department.

Answer 32

Fire chief (or chief of the department)

Question 33

This orginazational structure enables a fire department to determine the most efficient and effective way to fulfill its mission and to communicate this information to all members of the department

Answer 33

Chain of command

Question 34

The _______ is used to implement department rules, policies and procedures

Answer 34

Chain of command

Question 35

Using the chain of command ensures that a given task is carried out in a ____.

Answer 35

Uniform manner

Question 36

The fire department uses a _____style of leadership

Answer 36

Paramilitary

Question 37

The management concept that each firefighter answers to only one supervisor, and each supervisor answers only to one boss

Answer 37

Unity of command

Question 38

Management principles: Establishes a direct route of responsibility from the chief to the firefighter

Answer 38

Chain of command * under unity of command page 12

Question 39

Management principles: Refers to the maximum number of personnel or activities that can be effectively controlled by one individual (Usually 3-7)

Answer 39

Span of control

Question 40

Management principles: Most experts believe that Span of control should extend to no more than?

Answer 40

5 people This number can change,depending on the assignment or the task to be completed

Question 41

Management principles: Organizing an incident by breaking down the overall strategy into smaller tasks

Answer 41

Division of labor

Question 42

Management principles: The specific assignment of a task to an individual makes that person responsible for completing the task and prevents duplication of job assignments

Answer 42

Division of labor

Question 43

Management principles: The set of guidelines that a department establishes for fire fighters

Answer 43

Discipline

Question 44

Fire departments can be organized along _______.

Answer 44

Functional lines **Training division responsible for dept wide training activities etc...

Question 45

The four functions of management were originally identified by _____

Answer 45

Henry fayol

Question 46

The fire officer develops ______ to achieve departmental, work unit, and individual objectives.

Answer 46

Plans

Question 47

Functions of management: Fire officers decide which companies will perform certain duties when they arrive on an emergency scene

Answer 47

Organizing

Question 48

Functions of management: Deciding which station duties each member of the crew will perform

Answer 48

Organizing

Question 49

Functions of management: _____is the human side of managing.

Answer 49

Leading

Question 50

Functions of management: This task could be as simple as planning the daily activities for the fire company or as complex as developing an annual budget

Answer 50

Planning

Question 51

Functions of management: The fire officer takes the available people, equipment, structure, and time and develops them into an orderly, functional, and structural unit to implement the plan and deliver the expected services

Answer 51

Organizing

Question 52

Functions of management: Fire officers implement the _____function when they consider the impact on the budget before making purchases,when they conduct employee performance appraisals, and when they ensure compliance with departmental policies.

Answer 52

Controlling

Question 53

Fire officers use the ________to get worn accomplished by others.

Answer 53

Functions of management

Question 54

__________do not leave any room for latitude or discretion

Answer 54

Rules and regulations

Question 55

Fire department ______outline what is expected in stated conditions.

Answer 55

Policies

Question 56

_____ensure that all members of the department approach a situation or perform a given task in the same manner.

Answer 56

SOPs

Question 57

____provide a uniform way to deal with emergency situations, enabling different stations or companies to work together smoothly, even if they have never worked together.

Answer 57

SOPs

Question 58

____ choices are based on a value system.

Answer 58

Ethical

Question 59

Defines the roles and responsibilities to be assumed by personnel and the operating procedures to be used in the management and direction of emergency operations

Answer 59

ICS

Question 60

Span of control refers to the maximum number of personnel or activities that can be effectively controlled by one individual; usually___to____

Answer 60

3 to 7 Most experts believe that span of control should extend to no more than five people but this number can change, depending on the assignment or the task to be completed

Question 61

When most people think of managing, they envision the___function of management

Answer 61

Leading

Question 62

Laws enacted by a local government or municipality

Answer 62

Ordinances Page 4 introduction