Ch 7 Leadig The Fire Company

Question 1

The capacity of one party to influence another party

Answer 1

Power

Question 2

Types of power:

The target person complies to avoid punishment believe to be controlled by the agent

Answer 2

Coercive power

Question 3

Types of power:

The target complies due to admiration of or identification with the agent and seeks approval

Answer 3

Referent power

Question 4

Types of power:

The target person complies due to a believe that the agent has special knowledge

Answer 4

Expert power

Question 5

Types of power:

The target person complies to obtain rewards believe to be controlled by the agent

Answer 5

Reward power

Question 6

Types of power:

The target person believes that the agent has the right to make the request in the target person has the obligation to comply

Answer 6

Legitimate power

Question 7

Types of power:

Includes expert and referring power, reflects the effectiveness of the individual

Answer 7

Personal power

Question 8

Types of power:

Defined by the role an individual has within the organization. Legitimate reward and coercive power or three examples

Answer 8

Positional power

Question 9

Types of power:

Two additional Positional based power

Answer 9

Information and ecological power

Question 10

Types of power:

Based on the target person’s assessment of the agents ability to discover or obtain relevant information rapidly in efficiently usually through a cultivated network of sources

Answer 10

Information power

Control over information

Question 11

Types of power:

The target person’s behavior is based on perception of opportunities and constraints

Answer 11

Ecological power

Question 12

Types of power:

Control over the physical environment, technology, or organization of work

Answer 12

Ecological power

Question 13

Emergency scene leadership:

A core responsibility of a fire officer is to handle ________effectively.

Answer 13

Emergencies

Question 14

When giving assignments at the scene, the firehouse or must be_______and ensure that all firefighters understand their assigned task

Answer 14

Clear and concise

Question 15

Method of assigning tasks:

When giving assignments at the scene, the fire officer uses an ___style of leadership because the emergency scene does not allow for participated decision-making

Answer 15

Autocronic

Question 16

One method of assigning tasks that allows for more participation in the process yet reduces the number of decisions officer must make at the scene is too?

Answer 16

Rely on the broad SOP’s

Question 17

Critical situations:

Orders to evacuate the building and a firefighter mayday are two critical events that require immediate?

Answer 17

Autocratic action

Question 18

_______ is about stepping back and detaching from the management of the incident to analyze what is taking place in project future actions

Answer 18

Leadership

Question 19

This verbal picture establishes the tone of the incident

Answer 19

Initial radio report

Question 20

Other responding units:

The first arriving officer provides leadership and direction to responding units by implementing the?

Answer 20

Incident management plan

Question 21

Two general rules for no emergency activities are as follows:

Answer 21

1) do not compromise the ability of the fire company to respond to emergencies in its district
2) do not jeopardize the public’s trust in the far department

Question 22

One of the key components of leading is the ability to ______

Answer 22

Motivate

Question 23

Reinforcers:

__________decrease the likelihood of bad behavior

Answer 23

Extinction and punishment

Question 24

Reinforcers:

_______increase the likelihood of good behavior

Answer 24

Positive and negative reinforcement

Question 25

Reinforcers: This strategy is frequently used when a child is misbehaving

Answer 25

Extinction

Question 26

________Is often under utilized as management strategy

Answer 26

Negative reinforcement

Question 27

Conditions that are external to the individual, such as pay and work conditions

Answer 27

Hygiene factors

Question 28

Internally determined motivational factors such as the desire for recognition, achievement, responsibility, and advancement

Answer 28

Motivation factors

Question 29

This method of motivating FFs relies on the natural competitiveness of people

Answer 29

Goal setting

Question 30

This Motivational process suggest that employees evaluate the outcomes they receive for their inputs and compare them with the outcomes others receive for their input

Answer 30

Equity theory

Question 31

This motivational theory is based on the premise that people act in a manner that they believe will lead to an outcome they value

Answer 31

Expectancy theory

Question 32

This is probably the best known motivational theory, it suggest that behavior is a function of its consequences

Answer 32

Reinforcement theory

Question 33

List the motivational theories: (5)

Answer 33

Reinforcement theory Motivation-hygiene theory Goal setting theory Equity theory Expectancy theory

Question 34

According to this theory, the key to motivation is for the fire officer to set specific goals that will increase performance. The girls must be difficult, but attainable

Answer 34

Goal setting theory

Question 35

The three major leadership styles are traditionally identified as?

Answer 35

Autocratic Democratic Laissez-faire

Question 36

Leadership style: A consultative approach takes a vantage of all of the ingenuity and resourcefulness of the group in determining how to meet an objective or complete a task

Answer 36

Democratic

Question 37

The officer should use this style of leadership I'm planning a project or developing a daily work plan of the company.

Answer 37

Democratic

Question 38

Specialize in highly technical fire companies often use this approach when faced with a complex or unusual emergency situation

Answer 38

Democratic approach

Question 39

Leadership style: And iron hand approach is used on the outer needs to maintain high personal control of the group

Answer 39

Autocratic

Question 40

Leadership style: This style of leadership moves the decision-making from the fire officer to the individual firefighters

Answer 40

Laissez-faire

Question 41

Leadership style: The fire officer depends on the firefighters good judgment and sense of responsibility to get things done within basic guidelines.

Answer 41

Laissez faire

Question 42

This approach is an effective leadership style when working with experienced firefighters and when handling routine duties that pose little personal hazard

Answer 42

Laissez faire

Question 43

The autocratic style of leadership is required in two situations. The second situation occurs when the FO needs to take immediate corrective supervisory activity, such as during a__________response to a confrontation

Answer 43

"Control, neutralize, command"

Question 44

Leaders can be effective going to the extent that others are willing to except their leadership. This characteristic is sometimes described as?

Answer 44

Followership

Question 45

An effective leader uses____and____to overcome resistance

Answer 45

Persuasiveness and motivation

Question 46

Has been described as the process by which a person influences others to understand and agree about what needs to be done and how to do it, in the process of facilitating individual and collective efforts to accomplish shared objectives

Answer 46

Leadership

Question 47

Accord responsibility of a fire officers to handle emergencies____

Answer 47

Effectively

Question 48

This type of power includes expert and referent power, reflects the effectiveness of the individual

Answer 48

Personal

Question 49

For example, under the incident management system, the incident commander has the power to reassign the ventilation sector What type of power?

Answer 49

Legitimate

Question 50

A fire officer must use this style of leadership when immediate action is required

Answer 50

Autocratic

Question 51

The __________style of leadership is required in two situations. The first situation occurs when the fire company is involved in a high risk, emergency scene activity such as conducting a primary search during a structure fire

Answer 51

Autocratic

Question 52

This approach can also be used in some low risk emergency seeing operations. What type of approach?

Answer 52

Consultative approach. Democratic style of leadership

Question 53

Removing an undesirable consequences of good behavior

Answer 53

Negative reinforcement

Question 54

Giving a reward for good behavior

Answer 54

Positive reinforcement

Question 55

Ignoring bad behavior

Answer 55

Extinction

Question 56

Punishing bad behavior

Answer 56

Honestly it