Ch 7 Leadig The Fire Company Flashcards

1
Q

The capacity of one party to influence another party

A

Power

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2
Q

Types of power:

The target person complies to avoid punishment believe to be controlled by the agent

A

Coercive power

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3
Q

Types of power:

The target complies due to admiration of or identification with the agent and seeks approval

A

Referent power

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4
Q

Types of power:

The target person complies due to a believe that the agent has special knowledge

A

Expert power

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5
Q

Types of power:

The target person complies to obtain rewards believe to be controlled by the agent

A

Reward power

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6
Q

Types of power:

The target person believes that the agent has the right to make the request in the target person has the obligation to comply

A

Legitimate power

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7
Q

Types of power:

Includes expert and referring power, reflects the effectiveness of the individual

A

Personal power

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8
Q

Types of power:

Defined by the role an individual has within the organization. Legitimate reward and coercive power or three examples

A

Positional power

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9
Q

Types of power:

Two additional Positional based power

A

Information and ecological power

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10
Q

Types of power:

Based on the target person’s assessment of the agents ability to discover or obtain relevant information rapidly in efficiently usually through a cultivated network of sources

A

Information power

Control over information

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11
Q

Types of power:

The target person’s behavior is based on perception of opportunities and constraints

A

Ecological power

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12
Q

Types of power:

Control over the physical environment, technology, or organization of work

A

Ecological power

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13
Q

Emergency scene leadership:

A core responsibility of a fire officer is to handle ________effectively.

A

Emergencies

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14
Q

When giving assignments at the scene, the firehouse or must be_______and ensure that all firefighters understand their assigned task

A

Clear and concise

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15
Q

Method of assigning tasks:

When giving assignments at the scene, the fire officer uses an ___style of leadership because the emergency scene does not allow for participated decision-making

A

Autocronic

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16
Q

One method of assigning tasks that allows for more participation in the process yet reduces the number of decisions officer must make at the scene is too?

A

Rely on the broad SOP’s

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17
Q

Critical situations:

Orders to evacuate the building and a firefighter mayday are two critical events that require immediate?

A

Autocratic action

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18
Q

_______ is about stepping back and detaching from the management of the incident to analyze what is taking place in project future actions

A

Leadership

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19
Q

This verbal picture establishes the tone of the incident

A

Initial radio report

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20
Q

Other responding units:

The first arriving officer provides leadership and direction to responding units by implementing the?

A

Incident management plan

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21
Q

Two general rules for no emergency activities are as follows:

A

1) do not compromise the ability of the fire company to respond to emergencies in its district
2) do not jeopardize the public’s trust in the far department

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22
Q

One of the key components of leading is the ability to ______

A

Motivate

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23
Q

Reinforcers:

__________decrease the likelihood of bad behavior

A

Extinction and punishment

24
Q

Reinforcers:

_______increase the likelihood of good behavior

A

Positive and negative reinforcement

25
Q

Reinforcers:

This strategy is frequently used when a child is misbehaving

A

Extinction

26
Q

________Is often under utilized as management strategy

A

Negative reinforcement

27
Q

Conditions that are external to the individual, such as pay and work conditions

A

Hygiene factors

28
Q

Internally determined motivational factors such as the desire for recognition, achievement, responsibility, and advancement

A

Motivation factors

29
Q

This method of motivating FFs relies on the natural competitiveness of people

A

Goal setting

30
Q

This Motivational process suggest that employees evaluate the outcomes they receive for their inputs and compare them with the outcomes others receive for their input

A

Equity theory

31
Q

This motivational theory is based on the premise that people act in a manner that they believe will lead to an outcome they value

A

Expectancy theory

32
Q

This is probably the best known motivational theory, it suggest that behavior is a function of its consequences

A

Reinforcement theory

33
Q

List the motivational theories: (5)

A

Reinforcement theory

Motivation-hygiene theory

Goal setting theory

Equity theory

Expectancy theory

34
Q

According to this theory, the key to motivation is for the fire officer to set specific goals that will increase performance. The girls must be difficult, but attainable

A

Goal setting theory

35
Q

The three major leadership styles are traditionally identified as?

A

Autocratic

Democratic

Laissez-faire

36
Q

Leadership style:

A consultative approach takes a vantage of all of the ingenuity and resourcefulness of the group in determining how to meet an objective or complete a task

A

Democratic

37
Q

The officer should use this style of leadership I’m planning a project or developing a daily work plan of the company.

A

Democratic

38
Q

Specialize in highly technical fire companies often use this approach when faced with a complex or unusual emergency situation

A

Democratic approach

39
Q

Leadership style:

And iron hand approach is used on the outer needs to maintain high personal control of the group

A

Autocratic

40
Q

Leadership style:

This style of leadership moves the decision-making from the fire officer to the individual firefighters

A

Laissez-faire

41
Q

Leadership style:

The fire officer depends on the firefighters good judgment and sense of responsibility to get things done within basic guidelines.

A

Laissez faire

42
Q

This approach is an effective leadership style when working with experienced firefighters and when handling routine duties that pose little personal hazard

A

Laissez faire

43
Q

The autocratic style of leadership is required in two situations. The second situation occurs when the FO needs to take immediate corrective supervisory activity, such as during a__________response to a confrontation

A

“Control, neutralize, command”

44
Q

Leaders can be effective going to the extent that others are willing to except their leadership. This characteristic is sometimes described as?

A

Followership

45
Q

An effective leader uses____and____to overcome resistance

A

Persuasiveness and motivation

46
Q

Has been described as the process by which a person influences others to understand and agree about what needs to be done and how to do it, in the process of facilitating individual and collective efforts to accomplish shared objectives

A

Leadership

47
Q

Accord responsibility of a fire officers to handle emergencies____

A

Effectively

48
Q

This type of power includes expert and referent power, reflects the effectiveness of the individual

A

Personal

49
Q

For example, under the incident management system, the incident commander has the power to reassign the ventilation sector

What type of power?

A

Legitimate

50
Q

A fire officer must use this style of leadership when immediate action is required

A

Autocratic

51
Q

The __________style of leadership is required in two situations. The first situation occurs when the fire company is involved in a high risk, emergency scene activity such as conducting a primary search during a structure fire

A

Autocratic

52
Q

This approach can also be used in some low risk emergency seeing operations. What type of approach?

A

Consultative approach. Democratic style of leadership

53
Q

Removing an undesirable consequences of good behavior

A

Negative reinforcement

54
Q

Giving a reward for good behavior

A

Positive reinforcement

55
Q

Ignoring bad behavior

A

Extinction

56
Q

Punishing bad behavior

A

Honestly it