Ch9 Eval And Discipline

Question 1

Is a moral, mental, and physical state in which all ranks respond to the will of the leader

Answer 1

Discipline

Question 2

Within the fart apartment, discipline is divided into positive and negative side.____Discipline is based on encouraging and reinforcing appropriate behavior and desirable performance

Answer 2

Positive discipline

Question 3

___Discipline is based on punishing inappropriate behavior or unacceptable performance

Answer 3

Negative discipline

Question 4

___Is reinforced by recognizing improved performance and rewarding excellent performance

Answer 4

Positive discipline

Question 5

The fire officer sets the stage for positive discipline by setting clear expectations and by ______?

Answer 5

“Walking the talk”

Question 6

_____Can also be used as a stimulant and positive discipline, particularly at the company level

Answer 6

Competitiveness

Question 7

Firefighters can gauge a officers level of commitment by observing his or her own?

Answer 7

Self discipline

Question 8

___Is one of the most effective strategies within the realm of positive discipline.

Answer 8

Empowerment

Question 9

The first level of negative desk discipline, considered informal by many organizations

Answer 9

Oral reprimand, warning, or admonishment

Question 10

A new fire officer observed at the apparatus driver does not comply with the department regulation requiring that units responding to an emergency come to a complete stop when I countering a red traffic light. When this occurs, the fire officer should?

Answer 10

Have a private face-to-face meeting with the apparatus driver

Question 11

This type of contemporaneous record is valued by the personnel office if the issue becomes a grievance or results in a civil-service hearing

Answer 11

In formal written reprimand

Question 12

Annual evaluation process: 4 steps

The subordinate has an opportunity to provide feedback or additional information that would affect the performance rating. What step?

Answer 12

Second step

Question 13

Annual evaluation process: 4 steps

The supervisor fills out a standardize a valuation form. The supervisors manager is required to review the evaluation before is issued to the subordinate

Answer 13

First step

Question 14

Annual evaluation process: 4 steps

A face-to-face feedback interview between the supervisor and a subordinate to discuss the evaluation. What step?

Answer 14

Third step

Question 15

Annual evaluation process: 4 steps

Establishes goals for the subordinate to accomplish during the next evaluation period. What step?

Answer 15

Final step, (4th) step

Question 16

A single sheet form is used to list the assets on the left side in the liabilities on the right side with the result resembling the letter?

Answer 16

“T”

T-account

Question 17

The fire officer maintains a list of the firefighters activities by date, along with a brief description of performance observations

Answer 17

Performance log

Question 18

The fire officer should require all firefighters who have completed probation so identify___work related goals they want to achieve during his next evaluation period

Answer 18

3 work related goals

Question 19

The officer in the firefighter should review this document together and discuss how well expectations are being met

Answer 19

The midyear review

Question 20

Municipalities typically require a supervisor to require a formal notification to an employee who is likely to be evaluated below the level necessary to obtain a pay increase or satisfactory rating. A common practice is to require such notification as soon as an issue arises, OR at least___before the annual a valuation is due

Answer 20

10 weeks

Question 21

This plastic cover a specific span of time, such as 120 calendar days, that would be designated as a special evaluation period

Answer 21

Work improvement plan

Question 22

The officer should have each firefighter write a self-evaluation in preparation for this session

Answer 22

Midyear review

Question 23

The firefighter should conduct a Nother self-evaluation approximately_weeks before the official annual a valuation is due

Answer 23

6

Question 24

How often should the fire officer conduct informal reviews?

Answer 24

Page 172 throughout the year. Page 173 bi-monthly

Question 25

Newer fire officer sometimes make this mistake when they have not received adequate training in preparing performance of valuations

Answer 25

Low ratings

severity

Question 26

Occurs when the evaluators perspective skews the evaluation such that the classified job knowledge, skills, and abilities are not appropriately evaluated.

This is the area most likely to be referenced when in employee files hostile workplace or discrimination charges

Answer 26

Personal bias

Question 27

An evaluation error where a firefighter is evaluated only on one incident that occurred in the last few weeks

Answer 27

Recency

Question 28

When a firefighter is rated in the middle of the range for all dimensions of work performance

Answer 28

Central tendency

Question 29

The firefighters evaluated on the basis of the fire officers personal ideals instead of the classified job standards

Answer 29

Frame of reference

Question 30

The officer may concentrate on only one aspect of the firefighters performance, which is either exceptionally good or bad, and apply that perception across the board to all aspects of the individuals work performance

Answer 30

Halo and Horne affect

Question 31

The fire author compares her performance of one subordinate with the performance of a Nother subordinate instead of against the class by job standards

Answer 31

Contrast affect

Question 32

Aim at discouraging unacceptable behavior and poor performance

Answer 32

Negative discipline

Question 33

This is a common policy when there is willful misconduct, as opposed to in adequate performance

Answer 33

Implementing negative discipline immediately

Question 34

A fire officer is often required to consult with his or her supervisor before issuing FORMAL_____

Answer 34

Negative discipline

Question 35

Represents an official negative supervise reaction at the lowest level of the progressive discipline process

Answer 35

Formal written reprimand

Question 36

Usually a work assignment that isolates the FF from the public, often an administrative assignment away from the fire station

Answer 36

Restrictive duty