Ch9 Eval And Discipline Flashcards

1
Q

Is a moral, mental, and physical state in which all ranks respond to the will of the leader

A

Discipline

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2
Q

Within the fart apartment, discipline is divided into positive and negative side.____Discipline is based on encouraging and reinforcing appropriate behavior and desirable performance

A

Positive discipline

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3
Q

___Discipline is based on punishing inappropriate behavior or unacceptable performance

A

Negative discipline

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4
Q

___Is reinforced by recognizing improved performance and rewarding excellent performance

A

Positive discipline

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5
Q

The fire officer sets the stage for positive discipline by setting clear expectations and by ______?

A

“Walking the talk”

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6
Q

_____Can also be used as a stimulant and positive discipline, particularly at the company level

A

Competitiveness

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7
Q

Firefighters can gauge a officers level of commitment by observing his or her own?

A

Self discipline

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8
Q

___Is one of the most effective strategies within the realm of positive discipline.

A

Empowerment

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9
Q

The first level of negative desk discipline, considered informal by many organizations

A

Oral reprimand, warning, or admonishment

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10
Q

A new fire officer observed at the apparatus driver does not comply with the department regulation requiring that units responding to an emergency come to a complete stop when I countering a red traffic light. When this occurs, the fire officer should?

A

Have a private face-to-face meeting with the apparatus driver

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11
Q

This type of contemporaneous record is valued by the personnel office if the issue becomes a grievance or results in a civil-service hearing

A

In formal written reprimand

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12
Q

Annual evaluation process: 4 steps

The subordinate has an opportunity to provide feedback or additional information that would affect the performance rating. What step?

A

Second step

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13
Q

Annual evaluation process: 4 steps

The supervisor fills out a standardize a valuation form. The supervisors manager is required to review the evaluation before is issued to the subordinate

A

First step

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14
Q

Annual evaluation process: 4 steps

A face-to-face feedback interview between the supervisor and a subordinate to discuss the evaluation. What step?

A

Third step

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15
Q

Annual evaluation process: 4 steps

Establishes goals for the subordinate to accomplish during the next evaluation period. What step?

A

Final step, (4th) step

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16
Q

A single sheet form is used to list the assets on the left side in the liabilities on the right side with the result resembling the letter?

A

“T”

T-account

17
Q

The fire officer maintains a list of the firefighters activities by date, along with a brief description of performance observations

A

Performance log

18
Q

The fire officer should require all firefighters who have completed probation so identify___work related goals they want to achieve during his next evaluation period

A

3 work related goals

19
Q

The officer in the firefighter should review this document together and discuss how well expectations are being met

A

The midyear review

20
Q

Municipalities typically require a supervisor to require a formal notification to an employee who is likely to be evaluated below the level necessary to obtain a pay increase or satisfactory rating. A common practice is to require such notification as soon as an issue arises, OR at least___before the annual a valuation is due

21
Q

This plastic cover a specific span of time, such as 120 calendar days, that would be designated as a special evaluation period

A

Work improvement plan

22
Q

The officer should have each firefighter write a self-evaluation in preparation for this session

A

Midyear review

23
Q

The firefighter should conduct a Nother self-evaluation approximately_weeks before the official annual a valuation is due

24
Q

How often should the fire officer conduct informal reviews?

A

Page 172 throughout the year. Page 173 bi-monthly

25
Newer fire officer sometimes make this mistake when they have not received adequate training in preparing performance of valuations
Low ratings *severity*
26
Occurs when the evaluators perspective skews the evaluation such that the classified job knowledge, skills, and abilities are not appropriately evaluated. This is the area most likely to be referenced when in employee files hostile workplace or discrimination charges
Personal bias
27
An evaluation error where a firefighter is evaluated only on one incident that occurred in the last few weeks
Recency
28
When a firefighter is rated in the middle of the range for all dimensions of work performance
Central tendency
29
The firefighters evaluated on the basis of the fire officers personal ideals instead of the classified job standards
Frame of reference
30
The officer may concentrate on only one aspect of the firefighters performance, which is either exceptionally good or bad, and apply that perception across the board to all aspects of the individuals work performance
Halo and Horne affect
31
The fire author compares her performance of one subordinate with the performance of a Nother subordinate instead of against the class by job standards
Contrast affect
32
Aim at discouraging unacceptable behavior and poor performance
Negative discipline
33
This is a common policy when there is willful misconduct, as opposed to in adequate performance
Implementing negative discipline immediately
34
A fire officer is often required to consult with his or her supervisor before issuing FORMAL_____
Negative discipline
35
Represents an official negative supervise reaction at the lowest level of the progressive discipline process
Formal written reprimand
36
Usually a work assignment that isolates the FF from the public, often an administrative assignment away from the fire station
Restrictive duty