Chapter 1 - Intro to Organizational Behavior Flashcards
What is the study of what people think, feel, and do in organizations?
Organizational Behavior
What is the aim of organizational behavior?
To understand, predict, and influence events in organizations
What are groups of people who work interdependently toward some purpose?
Organizations
What is a key feature of organizational behavior?
The Systematic Research Anchor
What are the 4 perspectives of organizational effectiveness?
- Open Systems
- High Performance Work Practices
- Organizational Learning
- Stakeholders and CSR
Which perspectives of organizational effectiveness says effectiveness depends on maintaining a close fit with changing environmental conditions and transforming inputs to outputs efficiently and flexibly?
Open system
Which perspectives of organizational effectiveness says effectiveness depends on the organization’s capacity to acquire, share, use, and store valuable knowledge?
Organizational learning
Which perspectives of organizational effectiveness says effectiveness depends on how well the organization satisfies the interests of stakeholders?
Stakeholders and CSR
What does the stakeholders perspective include?
Corporate Social Responsibility
What 3 things does the corporate social responsibility consist of?
- Economy
- Society
- Environment
Fill in the Blank:
Improved decision-making and team performance on complex tasks, better customer service in global marketplace, and fairness requires inclusiveness are 3 opportunities of _______ in the workplace
Diversity
Fill in the Blank:
Increased potential for communication problems and conflict, less information sharing, and perceived discrimination and preferential treatment are 2 challenges of _______ in the workplace
Diversity
What is the economic, social, and cultural connectivity with people in other parts of the world?
Globalization
What is the observable demographic or physiological differences in people?
Surface-level diversity
What are the differences in the psychological characteristics of employees?
Deep-level diversity
What is the degree in which a person minimizes conflict between work and nonwork demands?
Work-life balance
What is work that is performed away from the traditional physical workplace by using information technology?
Virtual work
What is the practice of making decisions and taking actions based on research evidence?
Evidence-based management
What is considered the ultimate depended variable in organizational behavior?
Organizational effectiveness
What is a perspective that holds that organizations depend on the external environment for resources, affect that environment through their output, and consist of internal subsystems that transform inputs to outputs?
Open systems
What is the amount of outputs relative to inputs in the organization’s transformation process?
Organizational efficiency
What is a company’s stock of knowledge?
Intellectual capital