Chapter 1 Info

Question 1

Qualifications for community interpreters:

Answer 1

Community interpreter’s should be 18 years old, hold a secondary diploma, receive professional training in interpreting, and have a high level of language proficiency in both working languages

Question 2

Four common types of communication barriers:

Answer 2

1. Linguistic challenges
2. Role confusion
3. Cultural misunderstandings
4. Service system barriers

Question 3

Four key driving forces of community interpreting:

Answer 3

1. Global migration
2. Language laws and policies
3. Concerns for quality of care
4. The impact of technology and globalization

Question 4

Language laws

Answer 4

A broad category of legislation addressing the official use of language

Question 5

Language access law

Answer 5

Legislation that requires or stipulates that the impact of discrimination in access to public services be reduced through the provision of competent language assistance

Question 6

Title VI of the US Civil Rights Act of 1964

Answer 6

No person in the United States shall, on the ground of race, color, or national origin, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program or activity receiving Federal financial assistance.

Question 7

Difference between licensure and certification

Answer 7

Certification is a credential that distinguishes one interpreter from another interpreter who has not obtained that certification. Licensure confers the legal ability to practice a profession.

Question 8

What is a Code of Ethics?

Answer 8

A set of rules that specifies the requirements or expectations intended to guide the conduct of those who practice a profession. It tells the members of a profession what to do as they conduct their work.

Question 9

What is an ethical principle?

Answer 9

The requirements that distill the essence of professional expectations about a certain topic or concern.

Question 10

What are standards of practice?

Answer 10

Standards of practice are a set of guidelines that define what an interpreter does in the performance of his or her role, that is, the tasks and skills interpreter should be able to perform the course of fulfilling the duties of the profession.

Question 11

Communicative autonomy

Answer 11

The capacity for each party in an encounter to be responsible for and in control of his or her own communication.

Question 12

CHIA ethical decision-making

Answer 12

1. Ask questions to determine whether there is a problem.
2. Identify and clearly state the problem, considering the ethical principles that may apply, and ranking them in applicability.
3. Clarify personal values as they relate to the problem.
4. Consider alternative actions, including benefits and risks.
5. Decide to carry out the action chosen.
6. Evaluate the outcome and consider what might be done differently next time.

Question 13

The SAY NO Model

Answer 13

1. Be gracious
2. Offer choices
3. Give reasons

Question 14

Reflective practice includes:

Answer 14

1. Observing yourself as you interpret, for example, by recording your interpreting and playing it back
2. Observing others while they interpret
3. Giving constructive feedback
4. Receiving constructive feedback